2 of 2 people found this review helpful
Love the SUV, but poor interior quality
By Ron on
2008 Mercury Mountaineer Premier 4dr SUV AWD (4.6L 8cyl 6A)
We love the room, the ride, the v8 power, the appearance, and we know from the past that we will love the AWD. The MPG is acceptable for an AWD mid-size SUV. We test drove the vehicle on a bright sunny day 98 F and heard no rattles or noises, but took delivery in the evening after sundown, temp 71F. On the way home the upper console started making an annoying noise when we hit seams in the road. We made 2 visits to fix the problem. Another Mountaineer that hadn't been prepped did the same thing, as did the 08 Explorer Rental. Service manager said that if more than 2 do the same, then Ford would say they're built that way. Excuse me? Dealer put foam in that area. Problem solved for now?
The ride, the price was right, the power fold down 3rd row seats, appearance, performance, size is just right, and of course the AWD
Improve the interior quality and don't just ignore build issues. 3 vehicles with the same issue indicates a problem. Tech dropped headliner and found styrofoam blocks above the upper console around the moonroof area and put foam rubber the area to stop the noise, Ford could do the same on the line.