Disappointed in Ford
By Mountain Woman on
2002 Mercury Mountaineer AWD 4dr SUV (4.0L 6cyl 5A)
I love this truck. The third row seat
is very comfortable and handy. I hate
that we've had to have the back window
replaced because we got a crack in the
frame right above the Mercury emblem.
The most disappointing thing of all is
that the rear end had to be replaced at
around 24,000 miles and now again at
58,000 miles. Ford paid for the first
replacement but refuses to cover this
one. Also, the door hinge on the front
passenger side keeps getting loose.
Even though I have owned two Explorers
and now this Mountaineer that I love, I
will NEVER purchase another Ford
product again. Ford does not stand
behind their products.
Great sound system, comfortable third
row seat, great handling in the snow.
Improve the steering wheel tilt
mechanism and go back to the two sun