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Average Consumer Rating 113 Total Reviews
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Disappointed in Ford
By Mountain Woman on
Vehicle
2002 Mercury Mountaineer AWD 4dr SUV (4.0L 6cyl 5A)
Review
I love this truck. The third row seat is very comfortable and handy. I hate that we've had to have the back window replaced because we got a crack in the frame right above the Mercury emblem. The most disappointing thing of all is that the rear end had to be replaced at around 24,000 miles and now again at 58,000 miles. Ford paid for the first replacement but refuses to cover this one. Also, the door hinge on the front passenger side keeps getting loose. Even though I have owned two Explorers and now this Mountaineer that I love, I will NEVER purchase another Ford product again. Ford does not stand behind their products.
Favorite Features
Great sound system, comfortable third row seat, great handling in the snow.
Suggested Improvements
Improve the steering wheel tilt mechanism and go back to the two sun visors.
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