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Used 2009 Mercury Mariner Consumer Reviews

4.3 out of 5 stars
44 reviews
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Cons
3 out of 5 stars

Transmission problems

VIC, 09/23/2010
2009 Mercury Mariner 4dr SUV (2.5L 4cyl 6A)
46 of 49 people found this review helpful

We bought this car in august 2009. We have taken it to the dealer in 3 different occasions for transmission problems. The first time they said they had to reprogram the computer. The second time they said they had a recall and they had to reprogram the computer again. This week we took it in again and they said they can fix the problem since they cannot reproduce the problem while testing it. This is the worst car we ever owned. The rpm jump to 6000 in the highway, the car basically stops working and you have to get out of the highway to avoid an accident. This happens randomly. Once you stop and restart the car it runs without problems. This dealer has not help us in solving the problem.

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3 out of 5 stars

Transmission. Seems to be the common denominator

Ken, 01/28/2016
updated 08/04/2016
2009 Mercury Mariner 4dr SUV (2.5L 4cyl 6A)
17 of 18 people found this review helpful

Our car has been garage kept, low mileage, driven smoothly. Transmission has been a nightmare. Has been to the dealership 8 times for exact same transmission issue without long term repair. They simply reset the computer. So it's obviously a software problem. They deny there is a recall or even a service bulletin regarding same, even though I have found proof otherwise. Now that it's out of warranty, they want to charge $175.00 each time they "reprogram " the computer. As it turns out, a FORMER service tech explained that this involves disconnecting the battery for 30 mins. That's it! Our dealer will not stand by any one these so called 'repairs', and that's the real issue. No real repair, no long term fix, no support or warranty on service. Next vehicle model will be more thoroughly researched with long history of good service ratings, likely a Subaru. UPDATE: 8-16 car remains in our possession, but sadly we can't trust it for longer trips, so it stays in the garage.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

I love my car! She has a name..Bessie or Dragonfly

Meg Beshey, 03/13/2016
updated 04/02/2018
2009 Mercury Mariner 4dr SUV (2.5L 4cyl 6A)
16 of 18 people found this review helpful

I've had this car since 2009 when it made me buy it from across the parking lot while at a restaurant! This car has held up to hauling artwork, art supplies, camping gear, hauling college student things, dogs, building materials, oh and many people too! It is durable and has outlasted many other friends' vehicles by far. Low maintenance car and has dealt w/ many unusual weather issues w/ ease. The back seats fold down to give you space for whatever you need to haul and is split/flexible too for those times when you need three seats and hauling things. Whenever she goes in for a trade, it would be a great first car for anyone. Just went on a major road adventure for family wedding out of state. Had to haul medical items for my father this time and it included a walker, wheelchair, their luggage, mine/daughters, bags up the wazoo let alone the coat bags/robe for the wedding (dad's a minister). It was packed but the storage again in the back was amazing yet was able to see fine to drive and everyone in comfort. As we arrived, we went through a torrential downpour and heavy traffic in a metro area, the car handled like a pro and kept us safe when others were hydroplaning. Thankful for this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV

Russ Page, 01/23/2019
2009 Mercury Mariner 4dr SUV AWD (3.0L 6cyl 6A)
7 of 7 people found this review helpful

Despite Edmunds concern about rear brakes, never had problems with them. Car got regular maintenance at dealer. Dealer service great, whether Mercury or when Mercury went away, Ford. Folding rear seats may have been a pain, but no worse than any van I ever owned. Sync electronics in 2009 far superior to electronics in later models(such as an Escape). Hands-free phone better than equivalent in 2011 Toyota Avalon. Won't allow distracting operation such as texting, directory look up when vehicle moving in excess of 3mph.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mariner Premier V6 FWD VOGA Edition

Bill, 08/21/2008
2009 Mercury Mariner Premier 4dr SUV (3.0L 6cyl 6A)
11 of 12 people found this review helpful

New engine and transmission deliver smooth performance with more than adequate power. White suede paint looks good. The black and cashmere interior is very sharp, and the stylish look has garnered many positive comments particularly from women. Controls and displays are well laid out and easy to use / monitor without diverting attention from the road. Getting almost 20 MPG in 65% city / 35% freeway driving in the Austin heat with the AC on. Steering gives the car a very light feel but is accurate. AC very powerful for front passengers on hot days even set at 78 degrees with fan on a low setting. Very little sun glare on dashboard or center displays.

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