We bought this car in august 2009. We have taken it to the dealer in 3 different occasions for transmission problems. The first time they said they had to reprogram the computer. The second time they said they had a recall and they had to reprogram the computer again. This week we took it in again and they said they can fix the problem since they cannot reproduce the problem while testing it. This is the worst car we ever owned. The rpm jump to 6000 in the highway, the car basically stops working and you have to get out of the highway to avoid an accident. This happens randomly. Once you stop and restart the car it runs without problems. This dealer has not help us in solving the problem.
I just bought a used 09 Mariner I4. I had a V8 07 Ford Explorer. I actually like the Mariner better. The Explorer was smooth and quiet, but still felt a little sluggish, even with the v8. The Mariner handles better and is more fun to drive. The 4 cyl is buzzy on acceleration and at times at stoplights. Cruising at highway speeds it is quiet and smooth and plenty powerful, even with four of us and luggage.
Be aware that the Ford warranty states that if your vehicle must be kept overnight, they owe you NOTHING. No loaner, no rental, no reimbursement. NOTHING. My eight month old Mariner began losing transmission fluid at 8800 miles. I took in in to the dealer and a WEEK later they tell me that they are waiting for a replacement axle. This is a recurring problem for the Ford and Merc Escape/Mariner which is leading to a shortage of parts. Service Manager told me he has two vehicles waiting for that axle. This is the last Ford product for me.
Within the first 6000 miles the transmission began to "clunk". I took it to the Dealership and was told it was a "characteristic" of the transmission. It is loud and it sometimes takes a second to "engage" and then the "clunk". I am not happy about this. The material on the drivers seat is loose and "puckered up" where I sit. I weigh 120 lbs and I am the only driver. Looks terrible! Sync is a great feature for phones but it is not compatible with my cell phone! Forget trying to figure out the Media! Even the dealersip didn't have a clue. I buy a new car every 2 years and this is the first American Car I have purchased new, wont do that again.
Love the look.
Better Transmission, Improve Synce, Cloth seats that dont buckle.
Took her on a 3000 mile vacation. MPG exceeded the sticker--plenty of room-- and best of all, My wife (who has arthritis) was comfortable the whole time. Nice interior, a little noisy on start up, but a great overall experience. I wanted to buy a non- bankrupt American car (I own two BMW's). Ford is going to score on this type of performance.
Very good ride, lots of room. Excellent six speed transmission. Electric steering is very responsive (my 5 Series feels sluggish now)
Some better sound dampening. Could use a compass and an outside temperature gauge on the basic models.