I've had this car since 2009 when it made me buy it from across the parking lot while at a restaurant! This car has held up to hauling artwork, art supplies, camping gear, hauling college student things, dogs, building materials, oh and many people too! It is durable and has outlasted many other friends' vehicles by far. Low maintenance car and has dealt w/ many unusual weather issues w/ ease. The back seats fold down to give you space for whatever you need to haul and is split/flexible too for those times when you need three seats and hauling things. Whenever she goes in for a trade, it would be a great first car for anyone.
Our car has been garage kept, low mileage, driven smoothly. Transmission has been a nightmare. Has been to the dealership 8 times for exact same transmission issue without long term repair. They simply reset the computer. So it's obviously a software problem. They deny there is a recall or even a service bulletin regarding same, even though I have found proof otherwise. Now that it's out of warranty, they want to charge $175.00 each time they "reprogram " the computer. As it turns out, a FORMER service tech explained that this involves disconnecting the battery for 30 mins. That's it!
Our dealer will not stand by any one these so called 'repairs', and that's the real issue. No real repair, no long term fix, no support or warranty on service.
Next vehicle model will be more thoroughly researched with long history of good service ratings, likely a Subaru.
My mom has a 2009 Chrysler Mariner and from the beginning it has had transmission issues. Shifting rough, jerking into gear and lagging between gears then rough shift. They have have had it in the Chrysler shop at least 8 times and it has never been fixed. Even with it obviously not shifting right they would tell us that they could find nothing wrong. When we are able to get a diagnosis, it will be fixed for a week and then it's back to mal-functioning. Now they are completely refusing to pay for any further repairs. This car is not worth the money simply because the company does not believe in fixing issues and it has been in the shop so much that it is difficult on day to day life.
Just do the right thing by customers when it comes to repairing faulty parts.
2009 Mercury Mariner Premier 4dr SUV (3.0L 6cyl 6A)
My wife and I just purchased an off lease 2009 Mariner Premier with V6 and everything except navigation. So far, we are thrilled with the car. It replaces a Honda Civic that was totaled. We have a baby coming in 4 months, and we were shopping Mariners anyway for more space. What you get for the price, in a manageable size, in such a nice looking vehicle really sealed the deal for us. Some of the "newer" designs were more expensive and did not offer as many features. We feel we got a very nice vehicle with lots of options in a nice package that we'll still have a very reasonable car payment and actually be able to put some cash away in the baby's college fund!
So far we love SYNC, the backup system and the manageable size. It is also very comfortable, quiet and solid on the road. Fuel economy seems to be good thus far. It is also nice to have a split tailgate - you can open the whole thing or just glass. Not many suvs offering that anymore.
A heated steering wheel would have been nice (our Infiniti has this) but the heated seats are plenty warm. Its odd it still has an external mast antenna, but that is a small thing.