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Average Consumer Rating 53 Total Reviews
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Lots of fuel pumps
By mattamypat on
Vehicle
1999 Mercury Grand Marquis GS 4dr Sedan
Review
My car has slightly over 36,000 miles on it. I just had to replace the fuel pump for the second time, imagine with only slightly over 36,000 miles. I am 76 years old, I had to have my car towed yesterday in 90 degree heat. It cost me over $540 for a stinking fuel pump for the second time. I have contacted Mercury via phone, both the 800-521-4140 number and the number you get when you join their user club or whatever it is. They won't do a thing, they won't let you talk to anyone who can make a valid decision. You get to talk to phone-flunkies answering flunkies and that is it. Some support, I have owned my last Mercury.
Suggested Improvements
Fuel pumps that work. Access to people who will listen and have authority to respond.
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