2010 Mercedes-Benz GLK-Class Consumer Reviews Page 2

Best vehcile we've bought so far.

Written by: Chetan Shukla on 09/21/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)

Review

Bought this under the European Delivery Program. Picked it up in Sindelfingen, Germany and drove it first on the Autobahn. Great insurance & service. Loved driving in Europe. Car drives great. Very good and solid road feel. Very comfortable for the front passengers. Rear seats feel a little cramped for knee room. Our kid is in a M-Benz toddler seat (great seat with very nice head rest for sleeping - worth the extra $/Euros) and her feet touch the front seat back all the time. We also got the rear Entertainment system with dual screens, Universal Media Interface (that only gets installed when car arrives in the US at MB preparation center). Panoramic roof is very nice.

Favorite Features

+Styling & looks (we fell for the Red) +Comfort, Road feel +Univ. Media Interface +Panoramic sun roof +Rear Ent. system +Vehicle size (not bulky); has a solid feel.

Suggested Improvements

-More rear legroom. Rear seats should slide/tilt -Have to to tilt the front seat to achieve best viewing angle on rear video; screen should be designed to tilt -Takes premium gas; a diesel engine can boost mileage -Merc. Benz US dealers desperately need a crash course in good Customer Service

5 out 5 people found this review helpful

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brake issue

Written by: Pat Spivey on 09/13/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

Purchased 20l0 GLK on 02/l4/09. Brakes were soft and spongy. In May 2009, daughter drove the car and commented on the brakes not stopping when pressed immediately. Took car through a car wash and on the way home, brakes failed at a traffic light and I hit a car on the left side bumper and taillight. I have been driving 55 years and have never had an accident. Mercedes Benz of Knoxville said they knew of no brake problems and would have Mercedes USA look into the matter. It took 40 days to get my car repaired and cost me $900 additional in rental car expenses. Told Mercedes of Knoxville that I liked the car, but was afraid to drive it. Said they would trade with me for $ll,000 more.

Favorite Features

love the way car handles, enjoy the double sun roof, like the backup camera and nav. system, gas mileage is about l7. Like the look of the car. backseat is tight.

Suggested Improvements

acknowledge brake problems, alert other people there may be a problem, more room for back seat.

13 out 16 people found this review helpful

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Great Ride

Written by: Great Ride on 09/08/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

Only had the car a few weeks. Had the illuminated door sills installed after purchase and had a problem at the dealer with this. If you want this option, order it factory installed. Major project! Looks great though. Took it on a 2000 mile trip through Arizona and Nevada, had no problems. Gas mileage was a shocker although I should have known this beforehand.

Favorite Features

Navigation and sound system...awesome!

Suggested Improvements

Poor gas mileage. My 07 E350 got much better mileage.

6 out 9 people found this review helpful

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Quality car!

Written by: TNT on 08/26/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

We bought our GLK 4Matic in July, 2009. I love the way it handles, good quality ride, quiet and comfortable as you would expect with Mercedes Benz. Fuel economy in town with the AC on is about 18 mpg, but we knew that when we purchased the car. The power lift gate is definitely worth it. Leather should be included.We purchased the sport pkg., the multi-media package and the nav. Very happy with all these features. This little suv is a sure "head turner"!

Favorite Features

Power rear lift gate. Panoramic sunroof. Navi.

Suggested Improvements

Fuel economy.However this is a heavy luxury vehicle.

6 out 9 people found this review helpful

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Comfortable Capable Cruiser; Unreliable

Written by: Justice Charles & Co on 08/25/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

Traded in a leased MB ML350 and decided to downsize now that the kids are driving alone. Had several unresolved issues with the ML but decided to give MB a fresh chance. Overall, my wife and I enjoy driving this 'right sized SUV'. I'm 6'2" but I fit comfortably and the position is good although rear seat comfort and room is cramped. Large double sunroof is nice touch. Nice interior design but cheap/loose bits have surfaced in less than 6 months 7k miles. Fuel is acceptable at 17MPG average. Reliability has been horrific- two individual instances of electrical failure in the stability control system/ABS/ESP. Navigation sys was replaced. Climate control failure, was waiting 3 weeks for part.

Favorite Features

Design, both interior & exterior. Ride comfort & control is very good. Front seat comfort is very good. Good overall size and proportions. Bluetooth, navigation work in unison. Easy entry/exit. Cabin feels like a bank vault and I mean that in a good way.

Suggested Improvements

First, quality & reliability. A new car should not be in the shop 5 time in 6 months. Overall, the materials/assembly seem good but time&miles uncover loose bits, squeaks & rattles. Dealer svc is excellent but the long wait for parts from Germany is tiresome. Increase pathetically tow rating to 4500

9 out 9 people found this review helpful

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Absolutely LOVE my Benz

Written by: Denise on 08/24/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

After six months of agonizing research, price comparisons and test drives on three cars; the Toyota Highlander, the Nissan Murano and the Mercedes Benz GLK 350, I finally chose the biggest bang for my buck and in doing so made the best decision of my life. I chose the Mercedes Benz GLK 350. My little tank drives like a race car and rides like a luxury SUV. The GLK is solid-built, luxurious and quality-filled. I would recommend to everyone who asks. Love all the looks, thumbs up and second takes my Benz gets too. It's an absolute beautiful car with a sporty look. The engineering on this car far exceeds any other models. So far no problems whatsoever and I am so glad I chose my MB GLK.

Favorite Features

The Harmon Kardon Stereo system is awesome. The navigational system is an asset to have. Well thought out cup holders. The panoramic sunroof is incredible.

Suggested Improvements

A cargo cover should be included. The gas mileage should be better with premium gas consumption.

1 out 2 people found this review helpful

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Euro Delivery For Savings!

Written by: Phil on 08/18/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)

Review

Our first MB product. Perfect size, solid and quick! We used the MB European Delivery Program (EDP) configuring the GLK to our exact specifications, saved 7% off MSRP and enjoyed MB hospitality throughout the delivery process. Our only regret was that a Diesel option was not available. Highly recommended vehicle and program.

Favorite Features

Visibility, Solid Feel, Panaramic roof.

Suggested Improvements

Folding outside mirrors and Diesel Option.

10 out 13 people found this review helpful

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A Great Little SUV

Written by: Ron S. on 07/26/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)

Review

I've had my GLK 350 a week now, and I love it--particularly the styling and comfortable ride and the vault-like build quality. It doesn't look like every other compact SUV on the road. It has a very masculine look (unlike the melted soap bar profile of so many smaller SUVs).

Favorite Features

Seats, navigation, elegant dash with wood trim, handling, exterior styling.

Suggested Improvements

A diesel model would be nice and also a couple of extra inches of leg room for rear seat passengers.

3 out 6 people found this review helpful

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Best MB I've owned

Written by: JT on 07/14/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

I was skeptical when I traded my ML350 for the GLK350. But, the GLK is much easier to handle. I'm not sure how reliable it will be. My ML was only 2 years old with only 6100 miles on it and ESP, Ignition, and Brakes were all problems. I would have bought a Honda, but they would not take the ML on trade. So, MB bought it back at Half the price I paid (29K, paid 59K), and that was only if I bought another MB. I'm hoping for better luck with the GLK. At least this time I only spent 40K.

Favorite Features

Size & Handling.

Suggested Improvements

MB reliability.

5 out 7 people found this review helpful

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Not perfect, but we're enjoying it so far

Written by: RLinSeattle on 07/13/2009

Vehicle

2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)

Review

We've had our GLK350 AWD for a few weeks and are pleased overall with the purchase. The car inspires head- turning everywhere we go, and the driving experience is top-class. Seat comfort is exceptional, as are the quiet ride and visibility on all sides. Build quality seems excellent, other than a finicky rear liftgate. Sometimes it stops after raising about 6 inches - could be user error, but everything else is working great. Fuel economy is abysmal, as advertised. Hopefully rumors of a diesel version are true. Other minor complaints include the spongy brakes (you really need to lay on them, unusual for a German luxury car), lack of PDA holder, cruise wand placement and lack of RT traffic.

Favorite Features

COMAND display, seat comfort, rain- sensing wipers, overall design and build quality.

Suggested Improvements

Slot for cell phone/PDA; more responsive brakes; diesel version for improved fuel economy and emissions. Speech rec on Nav/phone needs to be streamlined. Real-time traffic needs to be added to Nav.

3 out 3 people found this review helpful

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