2001 Mercedes-Benz S-Class Consumer Review: Beware of Dealers
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2001 Mercedes-Benz S-Class Sedan - Consumer Review

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2 of 2 people found this review helpful
Beware of Dealers
By jgbecker on

Vehicle

2001 Mercedes-Benz S-Class S500 4dr Sedan (5.0L 8cyl 5A)

Review

I bought my 2001 S500 with 8,000 miles back in 2004, and it presently has 110,000 miles on it. I have been generally happy with the vehicle. My worst experience in owning this vehicle is having to deal with Mercedes Benz Dealers/Dealerships/Service Departments. Once your Mercedes warranty runs out, the service departments at Mercedes dealers are forever trying to recommend unnecessary repairs to the vehicle. The dealers are constantly looking to fabricate repairs to bill to the extended warranty company. Most, if not all of these repairs are unnecessary. The Mercedes dealers make the ownership experience miserable. Stay away from them and you'll do fine.

Best Features

Airmatic Suspension is a dream. I get 22 MPG in mixed city/highway driving. Not bad for this type of a car.

Worst Features

Affordable dealer service. Better customer service from Mercedes Benz for older vehicles. Front suspension system is forever needing attention.
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