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Used 2012 Mercedes-Benz R-Class Consumer Reviews

4.5 out of 5 stars
26 reviews
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We have a limited number of reviews for the 2012 R-Class, so we've included reviews for other years of the R-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

Perfect Family Car For a GUY

feelit, 06/29/2012
2012 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
61 of 61 people found this review helpful

This is a long, wide, sea monster of a car with a brutish grin. All it needs are fins! I wanted something (1) low to the ground, so it wouldn't tip over, (2) with all wheel drive to drive on ice, (3) great crash test scores, (4) a large trunk, (5) third row seats, and (6) was fun to drive. The R350 excelled in all of this. I was torn between the Odyssey Touring Elite and the R350 but decided to go with the R350 for the safety. The snob appeal certainly helped. Odysseys have been plagued, with airbag failures (either deploying when they shouldn't or failing to deploy in crashes). There are several complaints filed with the NHTSA regarding this for 2011 and 2012 alone. The R350 had none.

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5 out of 5 stars

Exactly what we needed

RSB, 05/24/2017
updated 06/28/2018
2012 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
17 of 17 people found this review helpful

12/2017 Update: we have owned this vehicle for over 2-years (30,000 miles); which was purchased in late 2015 when the car was approximately 3-years old. The car now has over 55,000 miles with no issues. The car is very reliable and comfortable, especially for extended driving. We originally purchased this car to help our 90+ year-old parents, who both had problems entering / exiting our other vehicles. The car is at a perfect height for them; the wide doors and hand-assists have proven to be invaluable for them; and, the seats provide a wide range of adjustments. The interior ride is solid, quiet, and comfortable. We have used all 7-seats. When the 3-rows are used, the luggage area is cramped; but, when only 5-seats are needed, the back deck is expansive and great for carrying two-large dogs. When only 2-seats are needed, the rear deck is HUGE; although the rear-wheel wells intrude on the rear deck width (i.e., you would not be able to carry a sheet of 4-foot wide plywood, flat. We drove this car through the Blue Ridge / Smokey Mountains...what a wonderful experience. No challenges climbing the hills or managing the curves. The Air Suspension was perfect. We have learned to follow with a bit more distance than other cars, as this is a lot of weight to stop in a panic maneuver. It also took a few days to get comfortable with the overall length when making tight turns. Once fully oriented, it is a great driving experience.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

ABSOLUTELY AMAZING

Baker, 05/11/2017
updated 05/21/2018
2011 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
17 of 17 people found this review helpful

This crossover by Mercedes is amazing. Steering is tight and responsible. Quality of everything is exquisite. Design was way ahead of its time. Now most cross overs look like it, so nobody thinks it looks weird. Everyone thinks this is a 2017 model even though they stopped making it in 2012. The design is timeless. Most comfortable car I've ever owned. Suspension/ ride is smooth as glass. Panoramic roof is beautiful. All wheel drive gets you through anything and gives precision control. This is a large but intimate and luxurious car. I love every minute I am driving it. I feel privileged to own it. Very reliable. Stereo is excellent with blue tooth. Warning sensors and back up camera help prevent any collision. Blue paint is gorgeous. I would never trade this car for anything. People ask me, "where did you get THIS? A blue r350 2011 or 2012 is very rare to find. Any owner of the car is lucky. It's a unique find. Everything a Mercedes should be. Most Mercedes are too small, but this is big and roomy, but not a huge SUV. At current blue book, this car is a steal. 2018 update. My wife and I have taken several cross country trips in that past year. No problems with the R350 and the ride is beautiful. So spacious. Cars and SUVs keep getting smaller, bit this crossover has large and cg comfortable interior space. If you can find one and thinking about buying one, dont hesitate. Love this Mercedes. They still sell it in China new starting at about $86000. You can get ac2011 or 2012 r350 for $15000. Get it. Affordable luxury. Will never go out of style.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Better than Anticipated!

Patrick Lem, 08/23/2018
2011 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
11 of 11 people found this review helpful

First of all, many of the things you have heard about this car is true! It's lack of appeal was confusing to most. Not a car, and not a SUV/minivan. But,...you have to realize it can't perform like a sophisticated sedan because it isn't a sedan in weight and size. But it handles better than any 7 passenger SUV or minivan because it's not as bulky without the higher center of gravity. With the Blutec (turbo diesel) feature, I was able to transport 7 adults, for several hours, on freeway and hilly terrain. I was never at a loss for power, it handled the road better than my past minivans and suburban (and was more fun to drive!), no one exited the car with "confinement cramps", and I got 29 mpg! My best highway mileage was 40 mpg with four passengers traveling 75-85+ mph! Hope they begin reselling them in the U.S.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.88 out of 5 stars

Ultimate Wagon

Roy, 10/25/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
25 of 27 people found this review helpful

We have owned this car (staton wagon) for approx 1-1/2 years. Through this time it has been found to be totally reliable, with zero repairs needed and only oil changes along with scheduled maintenance. We live in Alberta where the the winter weather can be vary from intermittent freeze thaw, providing ice and snow and slush. With the vehicle weighing 5100 lbs, all wheel drive, traction and brake control; it handles all these conditions at posted speed limits while sitting back in luxury. At -40 deg there is no need for block heater, as this car starts every time. Also for a 5100 lb car it still gets 30+ mpg. Compared to North American cars this one has ample head room for me being 6'4" tall.

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