Having owned 2 previous M-B Suvs (ML and GL), I can say without a doubt that this is the reliable, most comfortable and best performing of the three. The "R" is more roomy than either the ML and, yes, even the GL. It also handles better and is more pleasant on the highway. How the minivan label became attached to this model is confusing. It is not styled or functions like one. The diesel is the only engine to have as it accelerates strongly and is very frugal for a vehicle of this size. The styling was not my favorite at first, but has grown on me. It is hard to find an "R" owner that does not love their car. Resale market pricing for the diesel version is strong. Good job Mercedes!
Performance, interior room and comfort, fuel mileage with the diesel Good reliability up to this point, great resale for the diesel version.
We ordered this car new and love it. However we feel compelled to get rid of it before the warranty is over. To summarize the ills: the car has spent more than 6 weeks in the shop over 3 years. Fist the battery was changed 3 times due to faulty computer module. This model had to be changed 3 times. The engine oil pan leaked at 30,000 miles and they had to pull the trans to fix that. A wheel bearing failed. Brake rotors had to be change and now the engine is in "limp" mode and we don't know why. Routine maintenance is very expensive ($1,200 at 40,000 miles).
Size, comfort, diesel
Fix the reliability! I worry about buying any Mercedes given this experience.
The MB R class with a CDI engine is the perfect all around vehicle forany household. It is very large and very comfortable with outstanding fuel economy for it's size because the diesel engine. Power and torque are amazing. My wife insists on driving this luxury car for her daily 45 mile commute. She pays for the fuel which averages 25 MPG overall and tops out at 27 with mostly highway travel.
This is our 2nd R-class and our umpteenth Benz. We had a R350 and an E- class in LA and now that we've moved to Jakarta, we decided to get another one this time a 7 seater and CDI to combat Jakarta's traffic. Having first bought a Toyota Alphard here, we now find it too big for self-drives and prefer the R-class. The 7 seating version makes better sense and more practical. We've now passed-on the Alphard to the kids for their activities and keep the R-class between my partner and me. We're no longer getting an S-class since the R- class also carries a lot of panache and grandeur without being too overbearing especially when we self- drive on the weekend and during vacation and not use the drive
We like the 7 seating arrangement and fuel economy of the R320 CDI. We also like the panoramic moon-roof although we hardly ever open it in smog-congested Jakarta. The quiet Mercedes-Benz diesel engine is also a big plus as it can sometimes be a little bit mortifying to drive a noisy Benz. Well- done
Mercedes ought to restyle the tail end of the car so as to not have such a retro look. And for future references, 7 seating right of the bat would be nice, instead of making it an add-on on future models thus shortening the model's life. At any rate, we're looking forward for the upcoming model!