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Used 2011 Mercedes-Benz M-Class Consumer Reviews

4.6 out of 5 stars
39 reviews
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We have a limited number of reviews for the 2011 M-Class, so we've included reviews for other years of the M-Class since its last redesign.

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Pros
Cons
4 out of 5 stars

Great used buy but poor gas mileage

Shawndh, 02/11/2018
2011 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
70 of 70 people found this review helpful

I was originally looking for a wagon but not many choices in the US. I really don’t like SUVs but this one was such a beautiful vehicle! I love the styling inside and out. It’s classy, masculine (especially with the black interior), and has good cargo space. I love the fact that the rear seats fold completely flat. It is cumbersome to do in comparison to having a lever in the back, but it doesn’t bother me because they fold flat this way. Unlike most German cars I’ve owned, it has decent cup holders too. Everything in the interior just feels solid and well put together. The ride is very smooth but it doesn’t take rough roads really well at low speed; kinda bumpy. The transmission shifts silky smooth. The car is not sporty handling but rather very relaxed and smooth. I love most things about it except for the crappy gas mileage, but it’s about average for a gas vehicle of its size and weight. The command system has too many menus and switching back and forth to use. I can imagine an older person being very frustrated with this system; especially the voice command system. It’s just exasperating! The windshield wipers do not have a regular slow interval setting; they use a rain sensor and it just doesn’t get it right. If you leave it on auto, it will eventually burn the motor out or wear out you blades. It will run full speed with a light drizzle. I end up activating them manually. You have to turn traction control off on ice and snow or you can’t drive the thing at all! No BT streaming for 2011 is a pain but you can buy a plug in module that will do it. On the other hand, I like the sound system, phone BT works well, passenger room and comfort is very good, utility is great. I cross shopped the RX350(too small and feminine), Outback(not refined enough), and the Q7(not reliable at all),and the Venza(just as good but already have one and I didn’t want two of them) and this was the winner. It’s not perfect but it’s a good deal of buying preowned and well taken care of.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The #1 HONEST Turbo Diesel Review

#1 Diesel Review, 12/23/2009
2010 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
20 of 20 people found this review helpful

We live in the hills and noticed right away the ride is more stiff this year, making it safer on curvy roads. This is a Diesel that gets up and goes, not sluggish like diesels of the past. My wife and I enjoy being in this SUV, to us the interior looks elegant. You want safety?--Get this SUV - you WILL feel safer. A/C and Heating works excellent - keeping steady temperatures. BE SURE TO GET BLACK FLOOR MATS - other colors will get dirty and look terrible very soon. We are averaging 24 Miles Per Gallon of Diesel (city and highway combined)- that is great for such a big SUV! It got more noisy after about 500 miles for some reason.

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4.75 out of 5 stars

ML 350 4matic 2011

benzhound, 01/27/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
41 of 43 people found this review helpful

I own several MB products; this ML is a joy to drive and although it does not take the corners like my MB coupe and sedan, it is a solid performer, well laid out interior and has all the current tech features. Controls are easy to use, has great cargo capacity, roomy cabin, adequate power, smooth transmission and the blind side assist feature is like an extra set of eyes.

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4.5 out of 5 stars

Huge improvement!

mh, 11/17/2009
2010 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
14 of 14 people found this review helpful

I had a 2006 ML 350 with multiple problems. I was interested in a 2010 GL, but just couldn't justify the 85k sticker price with options. I took a 2010 ML350 for a drive and was very surprised at the improvements. The seats are unbelievable, and while everything looks similar to the 2006 model, there are improvements at every level. The ride was always great, especially on the highway, but the 2010 is even more comfortable. The fit and finish is better than any car I have ever owned (previous MB, BMW, etc...)

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3.75 out of 5 stars

Good but has hidden issues

lrogalski, 06/13/2014
2011 Mercedes-Benz M-Class ML350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
121 of 133 people found this review helpful

Purchased a used 2011 ML350 Bluetec with 65,000 miles for about $30,000 with taxes. Same day troubles began. Check engine came on and I opened a bar tab at the dealership. Local shop replaced the Nox sensor ($700) and said that there is a possibility of a bad valve body. Reset was performed with hope it doesn't come back but shortly after a 45 miles drive check engine came on. Only MB dealer can fix a valve body and they did for about $2,400. Took a 1000 miles road trip with no issues until 3 weeks later. Check engine again and new code P20BE1B, reductant heater performance, possible $1,200 fix. Mechanic reset the code and said to drive it and see if code comes back. To be continued...

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