Used 2009 Mercedes-Benz M-Class Consumer Reviews | Edmunds
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2009 Mercedes-benz M-class - Consumer Reviews

2009 Mercedes-Benz M-Class

Average Consumer Rating

23 Total Reviews

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Best Decision I've Ever Made
9 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By alessing
on

Vehicle

2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Usually, when it comes to SUV's, I'm a Ford guy. Their SUV's feel like trucks and I like that... I never imagined myself driving a crossover. Until now. The wow factor is instant when you see this SUV. Inside and out it is just fantastic. Faster than my old V8 with better MPG's and no problem towing our 22 foot boat. I've owned a Hummer H2 in the past and I'll be the first to admit that his Mercedes is an off-road legend in hiding! I love it. It's perfect for the whole family. All 5 of us (plus 2 dogs.)


Favorite Features

Power liftgate, voice control COMMAND center, Logitech 7 Harman-Karden HD Surround Sound.


Suggested Improvements

Updates in the Navigation are rare and a touch screen layout would be cool.


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Problems
5 of 12 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By merc5
on

Vehicle

2009 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)


Review

I have had this vehicle for 2 years and 5 months. Service has just finished replacing all of the front end bushings without an apparent cause for wear. 29522 miles of almost all highway miles and good roads. No off roading. After one year my gas gauge started malfunctioning. Service had to drop the tank and replace one gauge. I had a 2000ML with various problems including the same gauge issue. Nine years later and still issues that should never have happened. Mercedes service has been very good but none of these things should happen. Integrity is lacking. Too high a price to spend the time in service for things that should not fail so quickly. Transmission could shift a lot smoother.


Favorite Features

Style and solid feel when driving.


Suggested Improvements

Better quality control of parts suppliers. Transmission shifts ruff at times from 1st to 2nd particular from a quick slow down to a quick acceleration.


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Love this car
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Car_Guy
on

Vehicle

2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Just bought the ML350 4Matic - I love this car. I'm over 6feet tall and this car is the only crossover that's built for tall people. Looks sexy and drives great - what more can you ask for.


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Very finicky car
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By victor
on

Vehicle

2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)


Review

Like many German cars, this has its quirks. The navigation is tough to get used to, but that's not what's most curious about this car: at elevation about 10,000 feet, the nav shuts off! It displays a warning and becomes inoperable. Mercedes says it affects so few people that they won't fix it. So if you drive in the mountains a lot (we live in Colorado) and want to use this car in high elevations, keep this in mind. As importantly, keep in mind that Mercedes refuses to spend the time reprogramming the nav systems. Maybe they outsourced that part to Japan...


Favorite Features

Big V8 engine has plenty of power, great brakes, comfortable ride, decent sex appeal.


Suggested Improvements

Fixing the quirks in the navigation...it's even more unacceptable considering the price tag on this car.


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Not for family of 4 with kids
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By MIBluetec
on

Vehicle

2009 Mercedes-Benz M-Class ML320 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)


Review

We bought the Bluetec for the fuel economy and the exterior styling. Little did we know that it is not designed for tall or larger people. I weigh 210lbs and 5'11" tall so I am not big. It is very uncomfortable to come in and out of the driver's seat. With the seat back, my kid does not have leg room from his car seat. I move the seat forward and have to drive uncomfortably. The rear entertainment is mounted very poorly in the back that my 4 year old has bumped his head hard 3-4 times. I do not recommend it for family of 4 with kids. With the 2 car seats, it is very difficult to seat 5. THe fuel economy is averaging around 24mpg which is not bad. Diesel is sufficient for daily drive.


Favorite Features

Bluetec,IPOD, HD Radio, and controls. Exterior styling looks great. Ride is soft and quiet from the inside but loud from the outside going up hill. Nice cruise control.


Suggested Improvements

Rear DVD placement. More legroom. More room to get in from the front. The garage opener is located on the mirror, should be on the visor. The keyless start is inconvenient along with the unconventional shift level. Paddles is useless. Navigational is not touchscreen with 9 digit keypad.


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