Purchased the car new, 2008. After 11 months the car stalled out on me while driving! I brought it to MB and they told me they fixed it. Happened again and again. Life threatening problem! I tried to get MB to switch out the car but no way. Too much to ask, being safe! MB put new tires on the vehicle and the back tire leaks bad. They can't fix a tire either! I have brought the car in I can't count how many times. Still leaks! Car swerves all over the place. Horrible service, MB corporate doesn't care about us either. Only the $$$$$. I went back to BMW. The "7" handles like a dream and I don't feel like I am putting my family's life in harms way. Never again Mercedes!
Going to a BMW
Try making a car that won't kill people work on "helping" a customer!
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.