6 of 6 people found this review helpful
Bad dealership bad car
By klm001 on
2008 Mercedes-Benz M-Class ML350 4dr SUV AWD (3.5L 6cyl 7A)
This is the bottom line worst car I have ever purchased and the dealership is even worse than the car.
I purchased an ML350, 5 days after I purchased the car it had to go in for service and in less than 20 months the car has been in 21 times!
Everything from the rear hatch not working (constant problem), sunroof, cam shafts leaking, oil leaking, random lights not working, battery going dead for no reason and stranding me, and the last one was the a/c going out completely.
Of course out of 21 times in the dealership my service advisor who is the only decent part of this experience does not know what to do except to schedule me for service for next month in advance because she knows soon so
The car interior is beautiful, it is on of the reasons I purchased the car, it also feels very solid compared to alot of cars.
Its tight suspension makes it feel like a sturdy well built car.
It is unfortunate that was not the case.
Dealership should stand behind obvious issues with a car that even the service advisor admits is not due to the user.