2004 Mercedes-Benz M-Class SUV - Consumer Reviews

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39 of 39 people found this review helpful
2004 ML500
By TGI an '04 on 07/20/10 16:50 PM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

It's no secret the early MLs were plagued w/problems. By '04 Merc was trying to win back consumers and my ML was a great value. All the bells and whistles, no defects, price reflected poor reputation and turned out to be a solid performer! From formal outings to hauling kids, lumber, furniture and landscape rock - still looks good as new.
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Love it!!!
By Aronky on 02/24/10 19:51 PM (PST)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

Love this car...I'm 16 and this is my second Benz after wrecking the first one. It has tons of room, very nice leather that NEVER wears. Sound system was great. A few problems with ball bearings and engine mounts, but inexpensive to fix and caused because the previous owner was apparently abusive. Great acceleration and handles great. So good off-road, can go everywhere all my friends with lifted trucks can. Feels really solid and was built with great quality. I would recommend this car to anyone who has kids or needs room for stuff but still wants performance and comfort.
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1 of 1 people found this review helpful
'04 ML500 is Amazing Value!
By SoCal on 10/15/07 19:49 PM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

After launching the world's most unreliable SUV in 2001 Mercedes took the ML took this project back and put significant improvements into each subsequent year. The 2004 is a solid truck with great towing, solid handling, great performance for its weight, and an outstanding daily driver. Unlike the X5, cargo space is tall and the cabin roomy. Bumper to bumper length of an Accord for easy parking and tight turning radius. Good in the snow, decent mountain climber and enjoys the twisties! Stay away from the 2001 but you'll benefit from the bad reputation in the following years and get exceptional value.
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Stay Away!
By MBstinx on 04/03/07 12:55 PM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

You think I would have learned with the last one, (2000 ML430). But no. Same problems as before. Poor design, poor quality, endless trips to a dealer filled with people lying to you and insisting that all the problems are normal and at your expense in many cases. What a pile of junk. Last MB ever for me.
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Passed By
By Frank on 01/23/07 16:49 PM (PST)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

This Mercedes was good in its day but has been far exceeded by the likes of Lexus, and BMW. Gas mileage is horrible. You can expect 17-18 at best on long trips, 11 to 12 around town. For the same price you are better off with the E-350 4 matic which will deliver 24-25 mpg. The navigation although accurate is ancient (look at the Lexus) You'll think your comparing a video game from 1995 to 2005. Unfortunately the new Mercedes ML is not much better.You'll also find operating the navigation consists of moving a joy stick. Unfortunately this has also carried over to the new ML. Pretty stupid! Electronics and comfort features are deffinately not Mercedes strengths. Also braking is heavy.
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Pocket Rocket
By gajeffo on 01/06/07 08:59 AM (PST)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

Well I'm still OK with this car. Just put new tires on it, Toyo Proxys, and it seems to have gotten rid of the road noise. The Dunlops stink! They just seem to be way too soft and as they got some age on them the ride was terrible, bouncing and swaying everywhere. This car has had zero problems mechanically and the dealership replaced the 2 back side panels as the clearcoat was coming off. (each side of the rear glass) I still think that for the money Mercedes could put a little more into this vehicle. ie: lumbar, power tilt and telescopic wheel. But go see if your Lexus can move like this!
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Noise from SUV is Loud and not Smooth
By campbell on 01/14/05 19:42 PM (PST)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

This SUV is designed and built like you might expect from Mercedes, but the one I own sounds loud and isn't smooth because of a "wobble" sound in rear that Mercedes can identify and correct. I will try again to get this problem resolved soon. The warranty Mercedes service center said the warranty expired for tires balance and alignment. I have only 14,600 miles (about the time for an oil change in Mercedes); don't get fooled by the 4 year general warranty; service will come out of your pocket for things you do not expect after paying the sticker price. They should correct the mechanical or tire sound coming from the rear of the SUV, but they are asking me to pay for it...last MB for me.
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1 of 1 people found this review helpful
Nice but smaller to the liking
By Bobby-Jo on 07/15/04 00:00 AM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

This midsize SUV is very nice and classy. This is a great choice if you have a family of four or less. That is my only complaint. I believe you should have eight seats built-in, not an optional third-row because then that last row takes away from your cargo space.
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1 of 1 people found this review helpful
ML500 4X4AWD
By JHWII on 05/12/04 00:00 AM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

My wife and I purchased this vehicle for my mother. She feels very safe in the ML and loves the ease of Entry and Exit. At 74 who gives a rip about gas mileage. You can't take it with you! Your kids will have fun after your gone!!
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My 2nd ML500
By kwg on 04/25/04 00:00 AM (PDT)

Vehicle

2004 Mercedes-Benz M-Class SUV ML500 AWD 4dr SUV (5.0L 8cyl 5A)

Review

Repeat buyer of ML 500: With enough room and power, backed up by a superior service network, this SUV makes my life easier.
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