By bleigh on
Vehicle2003 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
ReviewI love this car...but Mercedes doesn't back their product like they would have you believe. First, the steering column was replaced (reluctantly, by MB); then after putting me off repeatedly while "trying this and that" (until the warranty ran out) about a gear noise in the front left wheel, they replaced the transfer case. MB ended up charging me for half of this repair, despite the fact that they said they'd take care of it. I still love the car, but this dealership has cured me of ever wanting another one. New battery and alternator cost me $1000~!
Best FeaturesThe car is classic! Looks great, runs good, and safety is key!
Worst FeaturesA better warranty. More quality controls over independent dealerships who give MB a black eye.
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