by richie353 on Apr 10, 2012 Vehicle: 2002 Mercedes-Benz M-Class
I purchased a new 2001 ML 320 and kept it for a year and spent the greater part of that year camped at the dealer with the myriad of problems. Things like I could not go more than 2 weeks w/o a headlight bulb on either side blowing or strange sounds coming from the undercarriage or leaks each time it rained, etc. My first MB had been a 1961 220S and was a fantastic vehicle so I knew what a MB was supposed to be! I became very vocal whenever I had to be there for another issue with the 2001 and either the dealer was going to give in or MB itself. I was finally offered a 2002 ML500 which had over 5000 changes made and 200,000 great miles have passed. No major problems, just normal things.
by jleneveu on Mar 16, 2012 Vehicle: 2002 Mercedes-Benz M-Class
Safety, performance (fun to drive), all weather drving capability - wonderful vehicle.
Maintenance costs on the other hand are unacceptable for a vehicle of the this class. Problems, you bet - 4 rear main engine seals in 96,000 miles at $1,300 per repair, front lower ball joints at 25,000 miles, engine oil leaks, interior plastic trim pieces breaking, $775 for brakes every 22,000-25,000 miles, three door panels repainted - rust problems, $1100 to repair ventilation system, and many more.
The M-Class' navigation system enters the 21st century by ditching the old CD-ROM-based design for a much more efficient DVD-based setup. This is the lone change as the MLs received numerous updates last year.