Used 2002 Mercedes-Benz M-Class Consumer Reviews | Edmunds
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2002 Mercedes-Benz M-Class - Consumer Reviews

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148 Total Reviews

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Big Hassle
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By lousy
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

When our ML 320 works, it drives great. The problem is we have had about eighteen separate malfunctions in a little over two years. The power seats continually come unplugged and don't work; the CD changer is not reliable; the window washer container cracked; the rear view mirror fell off while driving. I would never purchase a car like this. It is terrible.


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Think Twice Before Buying a BENZ!!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bekri
on

Vehicle

2002 Mercedes-Benz M-Class ML55 AMG AWD 4dr SUV (5.4L 8cyl 5A)


Review

The truck was billed as Top of the Line with Mercedes Quality-While the engine performed well it was a PIG on as consumption!! The brakes went out after 11000 miles-unheard of for an American car let all the "top line" Mercedes truck- Also a number of minor problems such as a cracked storage bottle for washer fluid easy to break cup holders. Moreover, the service stinks-Mercedes was unwilling to assume any responsibilty for the brakes and wrote a letter saying in essence I was lucky to be driving a Mercedes. An underwhelming experience - Never again will I buy a Mercedes!!!!


Best Features

Performance engine


Worst Features

Discontinue the model-stick to cars!!!!


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Superb, Enjoy every minute driven
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By M. Hashem
on

Vehicle

2002 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)


Review

My 3rd ML after a 98, 2000. This is it! All bugs fixed, hardly goes to the dealer for any problems. Best part is the free Service for the warranty period. If people buying a cheaper fors or GM would add the service cost they would find it cheaper to own an ML and safer too. Advice; Don't miss the convenience option, I love the lights under the rearview mirror, and the folding outside mirrors


Best Features

Enjoy DVD Navigation immensely. I love the power of this car and the stability. Sound system is top notch, and noise is reduced to a minimum.


Worst Features

Height adjusted ride, to increase the ground clearance when needed. Generic compatible phonec so one does not lock to a lousy phone for thousands $. Should follow MBZ Europe of having interface modules that allow the phone to be changed,without changing the MCS.


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Much better than a minivan.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By BCWatty
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

Needed all wheel drive and 3rd row of seats. The small turning circle diameter is great. This was the best handling and most nimble suv we drove. The interier hardware is fragile and we have replaced rear cupholders/vents 5 times (all under warranty). The moonroof had broken twice and the power steering feels underboosted when making sharp u-turns. The accelerator pedal is s-l-o-w to inputs. Our dealership does not have enough loaner cars. Our local BMW dealership is much more responsive but X-5 does not have 3rd row of seats. We tow a boat with this and it works much better than our Tundra pickup truck for towing.


Best Features

Turning radius, relatively small size, features like a swiss army knife.


Worst Features

Hyundai-like interior hardware needs to be redesigned. Too many CHEAP PLASTIC parts! The drivetrain is bulletproof, though.


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THE SUV
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Darkmann
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

The ML has a lot of minor annoying build quality problems and this distracts from the capability of the truck. A good dealership makes the difference between frustration and having an excellent ownership experience. Now, the ML is a great deal in the market. The drive is great and it's offroad prowess is really second to none, not even the Cayenne can keep up!! The ML500 is the choice and the best SUV deal anywhere, period.


Best Features

That darn adaptive tranny is probably the best feature for me. then again, there are so many little thoughtful things that go into the ML, I can't list them all. If only the build quality was better!!!!!!


Worst Features

Build it right, give the base model more power, steering wheel controls a must, gat a tailgate window that opens/closes, and there's more.


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