2001 Mercedes-Benz M-Class Consumer Review: I wish I was a Mercedes Servic
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2001 Mercedes-Benz M-Class - Consumer Review

Average Consumer Rating

81 Total Reviews

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I wish I was a Mercedes Service Advisor
By RoberNdenver on

Vehicle

2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

Issues during the first two years, I am
on my third fuel tank (service
department can not figure out why the
check engine light comes on, but
three's a charm??), driver window would
not go up (repaired twice because the
second time is always better), Gear
shift at times will not go out of Park,
CD Changer "not installed" , rear hatch
would not lock, sunroof cover cracked,
headlight washers would not pop up,
trip computer went out, etc... By the
way, at the dealer I use in Denver the
Service Advisors are paid on commission
based on the Labor portion of the
bill. Keep the customer coming back
in, "we hope your car falls apart" is
what Mercedes is telling us.

Best Features

The free loaner car they give me at the shop, I drive it more than my car.

Worst Features

Improve quality/reliability
Recommend (0) (0)

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