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Average Consumer Rating 80 Total Reviews
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Be Warned of Low Quality & RipOff Labor.
By Andres Callegari on
Vehicle
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
Review
Be Warned of Low Quality & Rip Off Labor prices. there are large number of failing componenents (fuel pump, steering components, sensors, brake switches, ignition coils, etc) that will let you stranded.. The labor is a rip off for a low quality component vehicle. $600.00 for changing a coil, $280.00+ for oil and filter changes, $1000.00+ for fuel pump changes. MB customer service is a joke and dealers are a nightmare. MB refuses to perform TSB's unless you get stranded. Value went from $45,000 to a dealer trade in value of $20,000 in 2001 to the year 2003.
Favorite Features
Loved the exterior and general look. The engine is great.
Suggested Improvements
Need to improve overall component quality. Need to reduce repair labor on defective MB models. Currently it is a major rip off.Even 2003 models have problems that were known on 1998 models. They were never fixed even though the sales people mention otherwise.
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