2001 Mercedes-Benz M-Class SUV - Consumer Reviews

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Mercedes ML320
By Bedford on 05/03/04 00:00 AM (PDT)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

This is my second ML320 and both have been as good as anyone could expect from an automobile both in performance and trouble free operation. It is not an AWD (all wheel drive vehicle) instead it has permanent 4 wheel drive with a low range. Since the 2005 ML's will be uni-body construction with no low range, I am purchasing a Mercedes G500 within the year.
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sick of it
By sick of it on 03/27/04 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

at first I was in love with it but after about 5/6 months things started to go wrong..the window switch broke twice,the sunroof would not close, the tires were losing air ALL the time,the driver seat became uncomfortable,the sound system would crap out,the lights would dim,the glove compartment door latch broke twice,the cup holders are a joke, and when it comes down to performance, I always feel "uneasy" when driving on a parkway at high speeds and turning..fells like it might tip..handles GREAT in the snow though, but crappy in the rain..seems very "delicate" and minor repairs are very expensive.I simply can not wait to get rid of it.
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I'll never buy another Benzo
By DeanNY on 03/24/04 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

like the ride,handling,power and interior.Reliability is lacking.MB unresponsive to numerous correspondence.17k miles, brought it back 4 times.Was told that's why you have a warranty.i own a 12yr old BMW, brought it back twice/both times BMW main office called me. MB doesn't care. Would never buy another one. Service Pickup is a joke/have to wait 2 weeks for a loaner car.not worth paying a premium.build quality is below par for a MB.
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2001 ML320
By mrouw on 01/15/04 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

Bought based on MB reputation for quality. This vehicle is a disgrace to the marque. Poor interior build quality and very poor dealer service. In 2 years and 30K was at dealer 6 times for warranty (replaced window tracks 2X - rattles,glove compartmen and map pockets fell OUT, center console top broke, Windows and sunroof covered in Goo from iside door and ceiling sheetmetal, Drivers seat panel fell off. Dealer service even worse. Stated work complete that was not, Actually told me the ML was not built to MB standards.
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I wish I was a Mercedes Service Advisor
By RoberNdenver on 01/01/04 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

Issues during the first two years, I am on my third fuel tank (service department can not figure out why the check engine light comes on, but three's a charm??), driver window would not go up (repaired twice because the second time is always better), Gear shift at times will not go out of Park, CD Changer "not installed" , rear hatch would not lock, sunroof cover cracked, headlight washers would not pop up, trip computer went out, etc... By the way, at the dealer I use in Denver the Service Advisors are paid on commission based on the Labor portion of the bill. Keep the customer coming back in, "we hope your car falls apart" is what Mercedes is telling us.
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Still Luv It
By Still Luv It on 11/26/03 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

I have nothing but praise for this vehicle as it is exciting to drive (Sport), has served it's purpose (Utility), and has been a good daily commuter (Vehicle). I still get plenty of looks with the Sport package and the service received from the Cincinnati store has been impeccable. It must be said that any and all cars will have minor issues arise throughout its ownership and this ML320 Sport has been no different - although nothing has been horribly wrong (worst was when the window stuck in the down position during a winter drive...Roadside Assistance took care of it within 25 minutes).
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Uncomparable!
By GAMH on 11/20/03 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

Had it for 3 years and virtually no problems (SRS relay replacement and 1 passenger seatbelt replacement). If there has been anything else wrong it must have been fixed during regular maintenance (love the FSS!). Drove it from TX to MD this summer, besides the excellent drive I only spend $100 in gas both ways! Involved in rear end collision by 18 wheeler and NOTHING happened to the passengers, the cabin nor frame (loved the quick SOS assistance). Repaired to perfection by MB. No complaints. If I don't keep this one I would certainly buy a new one. Look forward for the new design.
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Be Warned of Low Quality & RipOff Labor.
By Andres Callegari on 11/11/03 00:00 AM (PST)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

Be Warned of Low Quality & Rip Off Labor prices. there are large number of failing componenents (fuel pump, steering components, sensors, brake switches, ignition coils, etc) that will let you stranded.. The labor is a rip off for a low quality component vehicle. $600.00 for changing a coil, $280.00+ for oil and filter changes, $1000.00+ for fuel pump changes. MB customer service is a joke and dealers are a nightmare. MB refuses to perform TSB's unless you get stranded. Value went from $45,000 to a dealer trade in value of $20,000 in 2001 to the year 2003.
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ML55 AMG
By adboy10 on 10/07/03 00:00 AM (PDT)

Vehicle

2001 Mercedes-Benz M-Class SUV ML430 AWD 4dr SUV (4.3L 8cyl 5A)

Review

This SUV is a rocket, much better than the Yukon I had for 6 months and did not like.
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Electronics have defects, but good buy
By DDS on 09/28/03 00:00 AM (PDT)

Vehicle

2001 Mercedes-Benz M-Class SUV ML320 AWD 4dr SUV (3.2L 6cyl 5A)

Review

I recently purchased this vehicle and have thus far not been surprised with what I found. It was a used vehicle with 50K of miles, but got the extra warranty and know that it will keep at least some of its value.
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