Mercedes Service Manager's Nightmare
By Mike Payne on
2000 Mercedes-Benz M-Class ML320 4dr SUV AWD
The first day we brought it home, it
wouldn't start, and had to be towed
back in! Then the GPS wouldn't work,
Oh yes, the telephone technology was
obsolete from the date of purchase.
Mercedes knew about it, but their rep
told us, you paid for a phone, you got
a phone. Then there are the windows.
Ask anyonw who has owned one. The
switches are bad. On at least five
separate occasions the windows wouldn't
roll back up. the cupholders, the
Service Manager at Towson Valley Motors
said, "Oh,they all fall out!"
Oops. Almost forgot the glue that comes
up from the window and makes a mess
that can only be cleaned by the
dealership. Another, "it happens all
Teach those responsible for
manufacturing how to build the car.
It's that simple.