2000 Mercedes-Benz M-Class Consumer Review: Mercedes Service Manager's Nig
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2000 Mercedes-Benz M-Class SUV - Consumer Review

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Mercedes Service Manager's Nightmare
By Mike Payne on

Vehicle

2000 Mercedes-Benz M-Class ML320 4dr SUV AWD

Review

The first day we brought it home, it wouldn't start, and had to be towed back in! Then the GPS wouldn't work, Oh yes, the telephone technology was obsolete from the date of purchase. Mercedes knew about it, but their rep told us, you paid for a phone, you got a phone. Then there are the windows. Ask anyonw who has owned one. The switches are bad. On at least five separate occasions the windows wouldn't roll back up. the cupholders, the Service Manager at Towson Valley Motors said, "Oh,they all fall out!" Oops. Almost forgot the glue that comes up from the window and makes a mess that can only be cleaned by the dealership. Another, "it happens all the time!"

Suggested Improvements

Teach those responsible for manufacturing how to build the car. It's that simple.
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