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Average Consumer Rating 133 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Meeting Expectations
By FirstTimeBuyer on
Vehicle
2000 Mercedes-Benz M-Class ML320 4dr SUV AWD
Review
My first MB. I like the ride, handling, safety, and sound system. Disappointed with quality issues (body dents easily, sensor light problems, window switches not functioning, I lost power steering prior to recall, air conditioner "weak" in hot weather). Biggest disappointment is: engine is burning oil and requires additional trips to dealer to "top off" oil between "computer approved" dealer services. Dealer's solution: change oil more often (at my expense). This ML320 hasn't met my expectations of the quality I associated with MB products. I believe the MB reputation of retaining value is being significantly damaged.
Favorite Features
AWD, speaker phone, Bose sound system, safety, visibility from driver seat, comfort of drive and ride.
Suggested Improvements
Build to meet quality expectations of MB buyer. Change service interval to a much shorter time frame for oil changes
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