By Holley on
Vehicle2000 Mercedes-Benz M-Class ML320 4dr SUV AWD
ReviewI'm appalled at the lack of quality of
this vehicle.The shop owns my car.It's
my part-time job to pick up and drop my
car off at the service department when
it isn't being towed.When I pick up my
repaired car it always breaks down
within a day or so.I've been following
up with MB-USA but don't bother.They
send you right back to the dealership
who couln't care less about customer
service-and I've been to three so far!I
would love to trade it in but it won't
run long enough.I'm trying to determine
what steps to take to hold MBUSA
responsible.Other car makers are
completely aware so ML-320 owners are
taking the hit on trade-in.BEWARE!!!
Best FeaturesGREAT TOWING SERVICE WHO I NOW KNOW ON A FIRST NAME BASIS.I COULD NAME OTHER FEATURES BUT MY CAR NEVER RUNS LONG ENOUGH TO ENJOY THEM.
Worst FeaturesThere are too many to mention.I would have to get the bible stack of services done on my vehicle.The biggest improvement would be to have mechanics who know how to repair these cars.They keep doing the same work over and over again!
Comments (0) Post a Comment
You must be signed in to post a comment.