By michael on
1998 Mercedes-Benz M-Class ML320 4dr SUV AWD
My 1998 ML320 has 67K miles and it is the worst car I ever had. The car had multiple repairs on windshield/sunroof motors, various sensors and transmission parts. But worst of all is the security system. For the last 7 years, keys had to be changed 6 times ($105- 150 a piece)due to a faulty chip. They also had to be changed every time the battery would be gone. I was stuck several times, and had to interrupt a trip and be towed. Once you reach a total of 8 keys, you have to change locks and computer parts (approx $5500). When tried to complain to MB, they have a standard answer- keys are not covered by warranty and there is nothing we can do. Dealing with MB service is very frustrating experience
Return to MB quality standards. Improve customer service
I am having the exact same key and ignition problem with the 1998 ml320, the local dealership and Mercedes and I need to sues. If you could please contact me as soon as possible I will be very appreciative.