By michael on
Vehicle1998 Mercedes-Benz M-Class ML320 4dr SUV AWD
ReviewMy 1998 ML320 has 67K miles and it is the worst car I ever had. The car had multiple repairs on windshield/sunroof motors, various sensors and transmission parts. But worst of all is the security system. For the last 7 years, keys had to be changed 6 times ($105- 150 a piece)due to a faulty chip. They also had to be changed every time the battery would be gone. I was stuck several times, and had to interrupt a trip and be towed. Once you reach a total of 8 keys, you have to change locks and computer parts (approx $5500). When tried to complain to MB, they have a standard answer- keys are not covered by warranty and there is nothing we can do. Dealing with MB service is very frustrating experience
Best FeaturesExterior design
Worst FeaturesReturn to MB quality standards. Improve customer service
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