I am responding to your review on Edmond.com on 04/30/02. I am having many problems that other people are having the exact same key, ignition, replacing the whole switch box 3 times in order to work the windows and electrical problems with the 1998 ML320.
MB is telling me than my problem is rare which I am finding out is not true. They are also trying to charge me storage fees and want to charge me $6,000 to change out the whole system, as well as, repurchase more keys in order to use the new system.
If you could please contact me as soon as possible and perhaps give me copies of your repair records if you can obtain them or contact your repair place I will be very appreciative. Thank you for your time.
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.