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Average Consumer Rating 62 Total Reviews
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Interior Design
Exterior Design
Build Quality
Mercedes Ain't What They Used To Be
By Dennis Hupp on
1998 Mercedes-Benz M-Class ML320 4dr SUV AWD
First year or 2 had very few minor, but annoying problems -- glove box wouldn't close properly (still does not) and loose knob for adjusting the driver's seat back. Then fuel pump broke in 3rd year at 24,000 miles. Defective dealer workmanship resulted in 2nd fuel pump replacement less than a year later. At 31,000 miles and 4 1/2 years (after warranty expired) the fuel tank started leaking and needed to be replaced ($1,500.00). What do the commercials say about Mercedes' quality engineering???? Give me a Toyota Highlander, Acura MDX, or a Lexus RX- 300 instead.
Favorite Features
Love driving it -- excellent power, comfort (I'm 6'3" tall), roominess, versatility (city, highway, & off-road driving), turning radius, and view of the road. Good gas mileage (18-23 mpg). Service department reps that I dealt with were OUTSTANDING.
Suggested Improvements
Improve manufacturing QUALITY CONTROL!!!! Get rid of those arrogant sales people. Put a 5 or 6 capacity CD player IN THE DASH. Reduce the size (and PRICE) of the option packages.
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