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Average Consumer Rating 7 Total Reviews
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3 of 6 people found this review helpful
Love the Car Beware it has Problems and MB wont stand behind the consumer
By dodikim on
Vehicle
2013 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)
Review
I love this car and it comforts and how it drives and the amenities. But BEWARE this car has problems. These cars have issues and MBUSA nor the dealerships will not stand or help you in the least bit. I have begged until I am blue in the face The check engine light illuminates after filling up with gas and in numerous instances because of a "throttle valve problem that no dealership in Florida nor Georgia have been able to replicate causes the car to go "limp" meaning you can't accerate on the gas. My most recent episode was a week ago on I-75 and I had to beg Mercedes Roadside Assistance to send a Roadside Tech to come assist me at night. Which they refused to do.
Favorite Features
The seats and the comfort of the interior. It is an SUV but drives like a car
Suggested Improvements
Better Customer Service from the dealerships and MBUSA which refuses to acknowledge that there are defects with this car. Basically even though the car is under warranty MBUSA nor any dealership will lift a finger to assist you.
Recommend (3) (3)
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