Used 2013 Mercedes-Benz GLK-Class SUV Consumer Reviews | Edmunds
ADVERTISEMENT

2013 Mercedes-Benz GLK-Class SUV - Consumer Reviews

Average Consumer Rating

5 Total Reviews

View reviews for a specific GLK-Class model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Superlative Style, Substance, Performance and Reliability
5 of 5 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mtns85
on

Vehicle

2013 Mercedes-Benz GLK-Class SUV GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

I have owned this car for about 13 months and put almost 23,000 miles on it. I have loved the experience so far and have had no issues with reliability. Live in CT and the car has been awesome commuting in the snow with the factory tires. Much cooler/rarer than the BMW X3. GLK's faux leather is textured to replicate real leather and has verisimilitude in its touch. Also great with rain, snow, etc. The sound of the doors closing is truly like that of a vault. Unfortunately a wayward deer head-butted my door while I was going 30 mph...but there was NO dent/damage whatsoever! Truly an incredible machine and I am so happy I chose it.


Best Features

Reliability. Drives incredibly smoothly. Eco-stop is seamless and you get used to it quickly. Getting same mpg as on my 2007 VW Rabbit (about 23+ combined). Definitely turns heads/makes an awesome first impression. Black on black with black ash wood trim is incredibly elegant. Auto wipers sense intensity of rain perfectly. LEDs below the headlights look awesome, even during the day.


Worst Features

The only possible improvements I could suggest would be to include a single-zone button on the climate control, to position the open buttons for the center console closer to the front of the console for easier access when the seat is closer to steering wheel, and to use an easier/more elegant way to put windshield wipers up in the snow rather than having to turn the car off mid-swipe (see audi/vw).


Was this review helpful? Yes | No

Sunroop Shatters While Driving on Highway
10 of 21 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By fitness151
on

Vehicle

2013 Mercedes-Benz GLK-Class SUV GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Hello, I would like to share my review regarding a newly purchased 2013 GLK 350 4 Matic. I made my first long distance road trip on 18 December 2013 from Virginia to Tennessee, then Louisiana and to return back to Virginia after the Holiday. As I was making my drive through Charlotte NC on I 85, at approximately 4:23 pm on 27 Dec 13, I heard a loud pop. I thought my tire had blew. I heard wind like noise and looked up and there it was. My sunroof had shattered. My shade was covered so no glass entered the car. The outside of the sunroof had spider lines. Nothing had fallen...it just popped. So now the SUV is at MB of Alexandria. I read reviews of issues with other cars and MBs as well. Wow!


Best Features

The color of the car and accessories. The sunroof is the worst since it did shatter for no apparent reason. This issue with the sunroof can result in a bad accident.


Worst Features

Recommend a recall on the GLK 350 4 MATIC for the sunroof since it can shatter for no reason on the open highway at a speed of 70 mph which is the speed limit down South on I 85 and I 10. Thanks


Was this review helpful? Yes | No

Love the Car Beware it has Problems and MB wont stand behind the consumer
15 of 30 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By dodikim
on

Vehicle

2013 Mercedes-Benz GLK-Class SUV GLK350 4dr SUV (3.5L 6cyl 7A)


Review

I love this car and it comforts and how it drives and the amenities. But BEWARE this car has problems. These cars have issues and MBUSA nor the dealerships will not stand or help you in the least bit. I have begged until I am blue in the face The check engine light illuminates after filling up with gas and in numerous instances because of a "throttle valve problem that no dealership in Florida nor Georgia have been able to replicate causes the car to go "limp" meaning you can't accerate on the gas. My most recent episode was a week ago on I-75 and I had to beg Mercedes Roadside Assistance to send a Roadside Tech to come assist me at night. Which they refused to do.


Best Features

The seats and the comfort of the interior. It is an SUV but drives like a car


Worst Features

Better Customer Service from the dealerships and MBUSA which refuses to acknowledge that there are defects with this car. Basically even though the car is under warranty MBUSA nor any dealership will lift a finger to assist you.


Was this review helpful? Yes | No

great little suv, BUT.....
10 of 10 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By gby
on

Vehicle

2013 Mercedes-Benz GLK-Class SUV GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

We own a 2013 rdx tech and I must say its a great value ,But after buying the 2013 glk350 It surely puts the rdx to shame in refinement.The only thing that bothers me is that the glk could use a bit more space to compete better instead of forcing people to go for the ML. Also, there is nothing like the smell and feel of leather and its a 2100 option on the glk. It doesn't work for me that a luxury brand like mercedes would come up with a gimmick like mb tech fake look leather so they can ask for 2100 for something that should be standard in this brand. The smell of the mb tech is not pleasing and smells cheap ( sounds weird). We sill take the rdx for shopping due to more space .


Best Features

navigation, backup camera ( even clear at night) and panaramic sunroof. nice touches I would say.....


Worst Features

Little more size. Standard leather interior..


Was this review helpful? Yes | No

Love my mercedes benz!
23 of 30 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By tunemeup
on

Vehicle

2013 Mercedes-Benz GLK-Class SUV GLK350 4dr SUV (3.5L 6cyl 7A)


Review

Having read as many reviews of the GLK as possible I have come to the conclusion that the average American is so spoiled they have have lost sight of what is to have an exceptional vehicle. One reviewer complained about the stitching on the steering wheel, several about the room in the back seat, others about the cheap materials on all models prior to 2013. Yes it is expensive and yes the maintenance costs are higher than average, and yes the mpg could be better as in all SUV's. Everyone knows that. Buy a Honda and if you think it is too small then you didn't pay attention when you test drove it, if you did.


Best Features

Visibility; smooth, quiet ride; comfortable seats w/memory for seat, steering wheel, exterior mirrors; comfortable back seat; panoramic roof; German engineering in general; elegant interior; COMAND, nav, sound quality of standard radio; Mbrace, Bluetooth,etc., beautiful color (pebble gray metallic) and LED running lights, rear lights, MB tex (feels like leather - easier to maintain), turning radius, easy to park (I have vision in one eye.) No, I do not work for MB.


Worst Features

Minor: Blind spot assistant should be standard as should rear view camera (I have that). especially with today's large aging population; packages as in all vehicles today are too complicated. Either raise the price of the car and make some of them standard or itemize more of them. Rather than throw all GLK information into one fat manual, including Canadian or European models, separate info specific to each one if not in additional manuals then color coded in one. Glove box is cooled with a/c which is "cool". But there is barely enough room for the manuals and a few chocolate bars. All models should have extra storage under front seats.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411