2011 Mercedes-Benz GLK-Class GLK350 Consumer Reviews | Edmunds
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2011 Mercedes-benz Glk-class - Consumer Reviews

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2011 GLK-Class Consumer Reviews

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I've Found My Brand.
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By 5280realtor
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Excellent vehicle, all around. Sure, it has some weaknesses, but through and through this thing is an impeccably built tank. I've waited awhile to review this small SUV until living with it for some time (not quite 2 years now). I've previously owned Lexus, Saab, and several BMWs. The GLK demonstrates what Mercedes-Benz is all about, and this is (was) their 2nd least expensive model -- bodes well for the more expensive lines. I've had exactly one problem with the car in nearly 25,000 miles; a failed wheel bearing that the dealer had only ever seen twice before on the GLK. Let's not discuss how many times my SAAB saw the dealer in 25,000 miles, nor the BMW for that matter.


Favorite Features

Solidity. Cruise control that keeps you where you tell it (i.e. 50MPH means 50MPH -- even when going down hill, it breaks for you and doesn't let the car "run away" like most others do). Durability of the MB Tex seating, looks and feels just like leather but mine shows nary a sign of aging. Our 2011 Volvo XC60 with full leather seating shows wear in just 20,000 miles. Cornering lights are very useful. Xenon headlights are probably the best of any car I've ever driven. Turning radius is killer, I can flip around anywhere without needing to make a 3-point turn. Super easy to parallel park in the city. This will not be my last Mercedes-Benz, super impressed with the brand and their vehicles.


Suggested Improvements

Nothing new here: gas mileage is fair (yet rectified in the 2013 and newer models). The 2015/2016 redesigned GLK needs to incorporate a little more legroom for rear seat passengers, as well as better egress/ingress. Bluetooth audio streaming should be available on this vehicle being that it's a 2011. MB needs to work with Apple to better integrate the iPhone. While it's not bad, it really isn't great either. A Honda Civic likely has better tech in this category.


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It's my Wife's Car...But I always want the keys!
12 of 12 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By amickey
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

As the title says I love this crossover. We bought for my wife trading up from a Camry for the MB build quality, cache, edgy looks, vast options list, performance, & impeccable safety. I, on the other hand, love the sportiness, muscular lines, AMG styling & wheels and MB build. Another importance for us was that this crossover stands out in a crowd of blobbed aero shaped vehicle that really are just miniature wannabe of their bigger brethren. Class doesn't mean following the herd.


Favorite Features

Edgy Styling, Multimedia package including rear view camera, Pano Sunroof, dual zone HVAC, LED driving lights, AMG Styling, V6 Engine, Easy maintenance, MB Quality


Suggested Improvements

More storage room, rear legroom, better MPG


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a BMW killer? I don't think so
5 of 29 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By johnwr
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

The navigation system we paid $1200 for (or more precisely, got robbed for)—it is a piece of junk, worst GPS we ever used and we have used quite a few different brands and models. This is simply the worse than the worst. The interface is extremely clumsy and slow to use, the features are limited, some address cannot be found, wrong routes, etc. The traffic update (TMC) is a joke since you have to manually check the text messages for each road on the list. At 8 time price of a touch screen Garmin 1450 with Life Time Map and Traffic update we got 1/8 of the features, functionalities, accuracy and quality.


Favorite Features

By all means this is not a bad car—it will go from point A to point B without a problem. However, given the price one would expect a little more besides the three pointed star. More sensible layout in space and some controls, leather upholstery, 1-2 inch wider in interior width and 2 more inches of leg room would actually make it much more likeable. But again, if that happens who would buy the more expensively priced ML? So, Mercedes probably won’t go that direction any time soon. Like one reviewer adequately put this car is for people “…may need to downsize your wallet but not your status.”


Suggested Improvements

The car seems to target small framed female drivers. The parking brake pedal is puzzlingly small and close to the size only a smaller woman foot or a man wearing pointed shoes can accurately and comfortably step on it. The cup holders are right in front of central armrest Maybe a European size coffee cup would be okay but anything large than that, like a typical large size soda will get annoyingly in the way of your right forearm you try to put your hand on the shift knob and change gears. With raised door sills it is more difficult to get in and out—this is expected, however, the back passenger doors and seats are designed in such a way it ridiculously uncomfortable to get in and out.


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Awsome for young parents.
8 of 18 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By eleonore
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

This car is just awsome! Much more fun to drive then station wagons and much more cool then mini vans. Perfect visibility while driving, fab handling and safety features. Perfectly sized family car for one or two children family. Design is just pure awsome Bauhause-ish. Just perfect marriage of form and function. Priced like smaller WV, yet provides all that Mercedes has to offer. Absolute head turner.


Favorite Features

Large windows with amazing visibility comparing to any other SUV in this class. Nav package, power seats, heated seats, dual climate control, windows remote operation from car key open close from outside without need to get inside the car to use the buttons.


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A 2-wheel Gas Guzzler!
7 of 27 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By foolcertified
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)


Review

Leased a 2-wheel drive 2011 GLK-350 from Caliber Motors w/bad lease tuin April this year to replace the 2008 E350 due to too many unsafe blind spots. After driven 3 months of the GLK-350, here are my personal driving experience of this half-breed SUV:Pros:Not too high, not to low, the height is just about right, not too many blind spots as the 2008 E350, better visibility, quiet, good chairs, maneuverability okay Cons:A terrible 2-wheel drive GAS GUZZLER!Gas consumption worse than E350, worse than 1999 ML320.Soft brakes, hesitant accelerating, ugly side mirrors,rear blind spots,worst turning radius, stupid GPS navigator,knob control,small screen,a German JOKE! Bad heat penetrating moon roof


Favorite Features

Cup Holders, large container under elbow rest. Nice body-contoured driver/passenger chairs


Suggested Improvements

Gas mileage, GPS navigator, Brakes, Accelerator, moon roof with darker, thicker blinds, more pitch-dark glass to block the sun to reduce the heat coming down from the roof top. Steering wheel with better finish workmanship, no more sharp thread behind the steering wheel.


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Even my husband loves this little SUV!
7 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By jrp74
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Love everything about this car! Attractive, sporty, quiet, comfortable with intuitive controls, excellent safety features, and luxurious options--all at an excellent price! The rear seat is large enough to comfortably accommodate our 12-year old and 9-year old, and I find the cargo space to be more than adequate for what we typically use it for (groceries, runs to to the recycling center). Would recommend getting the keyless entry and ignition option, though--after owning an Infiniti M45 that had it, it is sorely missed.


Favorite Features

Love the rain-sensing wipers and remote hatch opener (is that what it is called?). My husband loves its solid feel and excellent handling, as well as acceleration when it's in Sport mode. The kids think the panoramic moon/sun roof with the auto retractable shade is cool.


Suggested Improvements

It would be nice to have a little more room in the back seat. Also, if you have small children, I'm not sure how well the back seat accommodates child safety seats--I had a hard time with a toddler's booster seat... The fuel economy could be better, too, but it's not awful.


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Better than our former 2008 E350
7 of 56 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By whoever
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)


Review

We just returned and terminated our 3-year leased 2008 E350 5 months earlier last week and decided to lease this 2-wheel drive GLK-350. We have driven the E350 for the 3rd year but could never get used to it, because every time we got into it, we felt cramped and always got the phobia with lot of blind spots all around, its wheel base is too long to make easy turns into any shopping center entrance opening, as the right rear wheel would often hit and ride on the curb and keep damaging the wheel rim and the tire. The E350 drive side rear-view mirror is equipped with a dark auto-dim film, so it makes the driving at night often impaired and dangerous, and it's a very stupid over-killed fixture.


Favorite Features

What we like most of the GLK-350 is its great visibility and agile drive train. Not like the E350 when tried to change lanes on the freeways or the city streets, blind spots and the always hesitant sluggish half second delays making the lane change and accelerate always difficult and dangerous. This GLK-350, even powered with 2-wheel drive is a totally different story, none of the problems we experienced on the E350 existed.


Suggested Improvements

Stupid design of the GPS navigation system again by the brain-dead MB GPS naigation system designers again! They've stick to the stupid push-button-knobs worst GPS navigation system for the last decade but still failed to come up a better and perfect GPS navigation system. The only thing they've improved is the higher position of the screen, but when driving, the driving direction is always facing downward, and the female voice is such a disgusting old witch-bitch-like hoarse and corse female voice! The driving direction arrow should be facing upward to give a logic sense of driving direction, how in the world it's facing downward and giving a backward driving feeling? And the godawful voice


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Autobahn crusing (in real life)
16 of 16 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mhoffman2
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)


Review

Picked up a GLK 350 2WD on overseas delivery in Stuttgart in late March and drove it around southern Germany for a week. Autobahn crusing was effortless, but had to keep it down for breakin mileage. Car was quiet as a vault, controls were intuitive and easy to use. Visibility and comfort were remarkable. Rear luggage area was large enough on the floor for two HUGE suitcases (loaded to maximum airline capacity). Cannot wait for the car to arrive at the dealer. Would highly recommend overseas delivery. 2 for 1 Lufthansa airfare, 7% off the sticker, no destination charge, 2 free nights in $300 plus/night true luxury hotels, 15 days free insurance, full tank of gas, tour of factory, etc. Great.


Favorite Features

Flawless fit and finish. Smooth engine and transmission. Intuitive controls. Feel of quality and value. Comfortable seats and great visibility


Suggested Improvements

Option packages too expensive (avoided all but sunroof and upgraded stereo). Rear seat slightly tight, although adequate for average adults.


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Our First Benz
9 of 12 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By oldcem
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

When I test drove this vehicle while shopping for a replacement for our 06 Jaguar S-Type, I was surprised that its performance, handling, braking, etc. were very close to the sports sedan I was replacing. We,ve had the GLK for several weeks now, and, I'm more impressed with it with each passing mile. The vehicle is dead quiet on interstate runs, and, steady as a rock. Even though ours is a lightly optioned vehicle, it offers enough features as standard equipment that I'm very satisfied with it. The 3.5 Liter V6 has plenty of grunt, and, the 7 speed transmission is excellent. I've owned several other AWD vehicles, but, this one is far quieter than the others - no annoying gear whine.


Favorite Features

The overall build quality of the vehcle. The excellent drivetrain performance. The cozy, well appointed interior. The exterior styling that looks very muscular. The fact that it's as comfortable and nice to drive on a long trip as our Jaguar was.


Suggested Improvements

The option packages for this vehicle are pricey. I'd would have liked to had some of the minor options available outside of the expensive option packages.


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This Benz is a Babe
9 of 9 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Mr. M.
on

Vehicle

2011 Mercedes-Benz GLK-Class GLK350 4dr SUV (3.5L 6cyl 7A)


Review

First, I am not into labels, so the MB brand name was not top of mind when I discovered this gem. It has an incomparably smooth ride, is very pleasing on the eye and is loaded with great features at a reasonable price (as far as luxury vehicles go). Just got back from the desert and on a very windy day, this solid vehicle didn't sway or feel pushed. It has good pick- up and I can't wait to finish reading the manuals to learn all the gadgets. Looking forward to a long relationship.


Favorite Features

The interior is beautiful and loaded with features. The AMG package really makes the exterior pop.


Suggested Improvements

Although the interior has dual zone controls, I don't believe you can synchronize them to the same temp (I read the Canadian version has this feature). Would have liked that.


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