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Interior Design
Exterior Design
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Noise uncovers manufacturing problem
By TexasCielo on
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
I purchased a new 2010 GLK in April. About 1-1/2 months into owning the car, I heard a popping noise coming from the rear of the vehicle. I took the car into servicing on June 30th and technicians quickly found and acknowledged the noise. It turns out - after taking apart the passenger side rear cargo paneling - that some tack welding on the frame did not take place during car assembly in Germany. This is causing two metal pieces to rub and pop while driving the vehicle. An MBUSA chassis technician had to visit the dealership's service department to view the problem. It has taken MBUSA until July 10th to offer a possible repair solution and they still aren't confident this will work 100%.
Suggested Improvements
So beware you fellow GLK owners, if you purchased from the first few production lots you could possibly be driving around with the same problem. Although the dealership has been truthful regarding the situation, I am none too happy with my MB experience. I switched from owning BMWs over the past 10y
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