Comfortable Capable Cruiser; Unreliable
By Justice Charles & Co on
Vehicle2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
ReviewTraded in a leased MB ML350 and decided to downsize now that the kids are driving alone. Had several unresolved issues with the ML but decided to give MB a fresh chance. Overall, my wife and I enjoy driving this 'right sized SUV'. I'm 6'2" but I fit comfortably and the position is good although rear seat comfort and room is cramped. Large double sunroof is nice touch. Nice interior design but cheap/loose bits have surfaced in less than 6 months 7k miles. Fuel is acceptable at 17MPG average. Reliability has been horrific- two individual instances of electrical failure in the stability control system/ABS/ESP. Navigation sys was replaced. Climate control failure, was waiting 3 weeks for part.
Best FeaturesDesign, both interior & exterior. Ride comfort & control is very good. Front seat comfort is very good. Good overall size and proportions. Bluetooth, navigation work in unison. Easy entry/exit. Cabin feels like a bank vault and I mean that in a good way.
Worst FeaturesFirst, quality & reliability. A new car should not be in the shop 5 time in 6 months. Overall, the materials/assembly seem good but time&miles uncover loose bits, squeaks & rattles. Dealer svc is excellent but the long wait for parts from Germany is tiresome. Increase pathetically tow rating to 4500
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