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Average Consumer Rating 86 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
brake issue
By Pat Spivey on
Vehicle
2010 Mercedes-Benz GLK-Class GLK350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
Review
Purchased 20l0 GLK on 02/l4/09. Brakes were soft and spongy. In May 2009, daughter drove the car and commented on the brakes not stopping when pressed immediately. Took car through a car wash and on the way home, brakes failed at a traffic light and I hit a car on the left side bumper and taillight. I have been driving 55 years and have never had an accident. Mercedes Benz of Knoxville said they knew of no brake problems and would have Mercedes USA look into the matter. It took 40 days to get my car repaired and cost me $900 additional in rental car expenses. Told Mercedes of Knoxville that I liked the car, but was afraid to drive it. Said they would trade with me for $ll,000 more.
Favorite Features
love the way car handles, enjoy the double sun roof, like the backup camera and nav. system, gas mileage is about l7. Like the look of the car. backseat is tight.
Suggested Improvements
acknowledge brake problems, alert other people there may be a problem, more room for back seat.
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