Used 2012 Mercedes-Benz GL-Class Consumer Reviews
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We have a limited number of reviews for the 2012 GL-Class, so we've included reviews for other years of the GL-Class since its last redesign.
Love/Hate Heartbreak
Schaffs04, 06/08/2016
updated 12/11/2017
2011 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
97 of 101 people found this review helpful
The GL was a dream come true for me at the beginning. One owner, 2011 GL450 with a clean carfax and good looking maintenance history. Purchased from an MB dealer in April 2015. On the upside it was incredibly comfortable, fast, elegant, and as capable of hauling 6 adults in comfort to dinner as it was pulling a trailer with 3 tons of rock. When it was right, it was a thing to behold. When it went wrong, as it often did, it was like getting kicked in the gut. In 12 months and 20k miles: *Front Airmatic failure: $2,450 to repair *Primary and Secondary Battery Failures: $550 to repair *Blown underhood fuse panel: $450 to repair. *Standard maintenance for the year: $800, and that was skipping the spark plugs due at 60k which would have been another $600. Insult to injury was the depreciation in just one year: close to 40%. It has gone away and I am back to a nice, reliable, Japanese Infiniti. No need for 7 passenger so I also downsized. The only way this truck makes sense is if you can either do the work yourself, or have no worries about significant unexpected repairs. Wanted one for 25 years and after a year with the Benz, I suggest if you want a 7 passenger SUV that can tow, save yourself the heart wrenching experience of a GL and buy a GMC Yukon or Lexus LX570.
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Nice, but costly to maintain
Abraham, 03/19/2016
updated 09/23/2016
2011 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
41 of 43 people found this review helpful
The performance of my GL350 is unacceptable at any level of quality standards. The Oil Cooler, AdBlu Heater, and GPS unit have all failed, within 5-8 thousand miles of the warranty. The costs to fix all these items are > 10% of the original purchase price of the car, at >$7,000. No one would offer that this performance meets or exceeds the most basic expectations. While MB national and local discounts were offered and accepted (20% off), I told the MB national representative, Andrea D., Case Manager, [contact info removed] that I doubted if that discount was near the profit margins enjoyed by MB on parts and labor, making the ENTIRE cost remediation of these issues on my shoulders. We didn’t SHARE the remediation, I paid for it ALL. I’ve purchased 4 Mercedes since 2008…I’ll not be an eager return MB buyer for my next auto… UPDATE - (9/16) Since this above, I've had the motor on the autolift tailgate fail and need to be replaced. Another $500 down the drain...
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Continuous Costly Maintenance
Ken, 03/25/2016
2011 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
29 of 30 people found this review helpful
Here is a list of repairs on our GL350, 2011: 1. Fuel system changed, fuel rail, high pressure fuel pump, all 6 fuel injectors $600 each in part, total cost > $5000. 2. AdBlue preheater, $1300 part, total $2100 3. Pending issues, oil cooler seal leak, estimate $2800, part and labor 4. Pending issues, cold start rattling noise; most likely due to timing chain stretch MUST buy extended warranty if you still want this car. Highly recommend to wait until next business management change at corporate level to bring back their quality products. Currently, it's way below acceptable standard of practicing good business.
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Love at first sight!
m_taylor, 10/25/2011
2012 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
50 of 53 people found this review helpful
Absolutely in love with my GL450, Great deal from MB of Tyson Conner, VA. Mr. Ayman Elasady gave us great support in making this deal happen. My GL is Black with impeccable styling. For 2012 the LED DRL's are standard and they really make the GL stand out. Great head turning ability as I drive on the highway. The V8 under the hood really make this thing move, and the sounds great. Not really happy with future tire selection for the 19" inch rims, but I am satisfied with current tires. The Continentals do not get good ratings online for snow traction I will find out this winter. Cornering on winding back roads at speeds of 45-60 mph great, handles like C class sports model. No real body sway noted. Command center still is outdated electronics is not MB's thing. I typically use the Mbrace iphone app to search for address, and destinations to send to the GL's Command GPS system much quicker than trying to enter by voice or manually. But overall still in love. The backup camera upgrade, & blind slide assist. are must haves. I have parked the GL in some very tight spots on the Mall in downtown DC, without the camera I would not have attempted. But with the camera parking was a breeze. The Honeymoon has only lasted 1,500 miles so far so good. I looked at the Lexus GX460, LX 570, Audi Q7, Infiniti QX56, and Ford Expedition King Ranch Edition. For my money this American Made SUV has room for 7 adult (Even in the 3rd row, I am 6'1" and very comfortable back there) and power to match. I will report on the towing capabilities later this spring 2012.
Impluse buy GL 450 - 6 years later
ashok.nair@yahoo.com, 04/27/2017
updated 11/07/2022
2012 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
24 of 25 people found this review helpful
Have had the truck for about 9 years now (Trucks about 12Years old). The truck is built solid no rattling or other issues. Keep the routine service and keep cruising Traded in my perfectly fine and paid off 5 year old Odyssey for a CPO 2012 GL 450. 4 years later I still have my GL. What's to love, the commanding road feel, adequate power , may be slightly more than adequate power, good traction in snow, seat for 7 (although I miss my odyssey in that case), low road and wind noise. Excellent crash test ratings. The cons, maintenance is expensive, breaks and tires wear out faster than most cars/vans, airmatic suspension is prone to failure and when it does it will be expensive. I had had 2 airmatic replacements under warranty. Drinks gas! No more problems in the last couple of years. Just had to do regular maintenance 2 Accidents (got rear ended) later, we just love the car. The sense of saftey and security is priceless. The truck has been reliable. Finally got the takata airbag replacement out of the way. Will be looking for a replacement car in a couple of years and hope that Mercedes has a PHEV replacement Update April 2021 Cannot believe that I have kept my GL450 for such a long time. The car is 10 years old now and still is a solid car. Built like a tank which it is. May be I will keep her until the wheels fall off. Other than regular services this car had been nothing but a sweetheart!
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