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Used 2009 Mercedes-Benz GL-Class Consumer Reviews

4.2 out of 5 stars
83 reviews
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We have a limited number of reviews for the 2009 GL-Class, so we've included reviews for other years of the GL-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

S-class on stilts

DrBillyD, 11/04/2015
updated 05/04/2016
2009 Mercedes-Benz GL-Class GL550 4dr SUV AWD (5.5L 8cyl 7A)
49 of 50 people found this review helpful

The upside: Smooth ride. Precise steering. Powerful acceleration (with the GL550). Fairly capable off road for a vehicle w/o locking differential. Prestige. Comfortable seat(s). The downside: Maintenance cost(s)... E.g. had to replace all for air shocks (front about $1300--each; rear about $900 (for both)), starter motor ($800). Brakes actually last a long time and replacing rotors surprisingly "cheap" at about $350/axle. Tires only last about 20-25K miles (295/40-21) and there's a limited selection--a new set will set you back about $2200. The electronics were capricious--sometimes car wouldn't completely shut down when door opened (i.e. normal shut down is engine off & accessories stay on until door opened. started acting up sometimes where accessories wouldn't power down when door opened & had to open/shut door a few times to get it to shut down). Homelink garage door opener had a button that wouldn't work. EZ-GO door handles had to be replaced. Driver's side mirror folding mechanism broke. When I smelled leaking oil burning on the exhaust manifold, I knew it was time to get rid of it. Bottom line: Surprisingly comfortable and agile for a 7 passenger, 3 ton SUV and most comfortable car/truck I've ever driven. However, after repair issues cited above, I'd be reluctant to own a M-B again..... Update (5/2016): Traded in @ 120K miles. Reading through original review brought back bad memories of astronomical repair bills. There are better choices in the large luxury SUV segment.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

GL450 Falling apart at 65K miles

beachbenz, 09/19/2012
2009 Mercedes-Benz GL-Class GL450 4dr SUV AWD (4.7L 8cyl 7A)
57 of 59 people found this review helpful

I've got a 2009 GL450 with 65K miles. My wife drives it for light suburban driving only. In general, we like the vehicle, but it has been in the shop at least every three months. We are now out of warranty and have had a flood of issues in the past month. Three weeks ago the driver-side door lock mechanism went out. The audio (radio, phone, everything) went out last week and the system needed to be reset. This week, both front struts went out and nearly killed her (car was out of control). The bill for the struts and the doorlock is $5K, but the dealer offered to pick-up some of the tab. I've owned a lot of new mercedes, but won't buy another one.

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4.88 out of 5 stars

Mercedes GL 320 CDI

Ed Jette, 07/20/2010
2008 Mercedes-Benz GL-Class GL320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
46 of 48 people found this review helpful

I bought the 2008 MB GL CDI used with 14K miles on it. I have 50K on it now. I bought 4 Blizzak snow tires for it and it makes it go through any conditions like a tank. I had the air suspension replaced under warranty by MB. No other problems. On a ski trip to Vermont one night got down to -10 degrees. Failed to start without putting in a bottle of 911 diesel fuel treatment. Started right up after that with no more problems. What a ride, 2 adults, 5 kids loaded to the hilt with a roof rack and still got 23 miles per gallon.

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2.63 out of 5 stars

Worst car experience

dianeh1, 09/21/2013
2009 Mercedes-Benz GL-Class GL450 4dr SUV AWD (4.7L 8cyl 7A)
39 of 41 people found this review helpful

Will never own a Mercedes again. Non-stop money-pit from the day I bought it to the day I sold it. Beware the air suspension on Mercedes-Benz. Mine went "out" every six months or so. Paint peeled off around the windows just when it was out of warranty. I estimate I spent $6,000 a year in repairs. It is also a huge gas guzzler.

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3.88 out of 5 stars

A Real Dog

chazzjr, 10/07/2010
2008 Mercedes-Benz GL-Class GL320 CDI 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
76 of 82 people found this review helpful

Always thought I would have it made when I could afford to buy a MB. Well after 25 months and 9 repair trips not including 5 service trips, I traded the dog on a GMC. If this vehicle would have run well I would have kept it but it did not. Small things like senors, computer software and large things like new rack and pinion steering and power steering pump were just too much. Beware of your warranty's end. Repairs are very expensive and time consuming. In discussing the issues with the MB reps in USA and Germany, I found that they were more concerned about themselves than the problems I was having.

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