2002 Mercedes-Benz G-Class Consumer Review: Great truck - Bad service
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2002 Mercedes-Benz G-Class - Consumer Review

Average Consumer Rating

35 Total Reviews

G500 4dr SUV (5.0L V8 4x4 5-speed Automatic)

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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
Great truck - Bad service
By SAFEWEALTH on

Vehicle

2002 Mercedes-Benz G-Class G500 4WD SUV (5.0L 8cyl 5A)

Review

Great looking, safe, comfortable and fun. Goes anywhere on or off road and feels solid in any weather conditions. Lots of cargo room and I have moved lots of small furniture in back with seats folded down. PROBLEM: Dealers have little experience or knowledge of how to service this vehicle. Many small issues have had to be fixed three or more times, also bodywork is a nightmare if you get in an accident. Mercedes does not have its act together in training its staff and service techs.

Favorite Features

Styling, comfort, safety, versatility. Take it anywhere from a business meeting to the woods.

Suggested Improvements

More sound insulation, better stereo, although they have fixed that on newer models, and more dealer training on how to service these beasts!!!
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