2014 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)
Car in shop too many times for too many issues in first month of ownership.
Long time loyalty to brand to the tune of 1 new MB a year for several years.
Asked them to buy car back before the issues grow.
Two systems they still cannot fix - 360 camera and Sirius radio.
They told me they are happy to honor the warranty but will not take car back. So much for loyalty.
MBUSA customer service is under trained and incapable of client retention.
3000 miles on car in shop two times for two weeks with the service area working on items and not able to fully repair.
MBUSA aware of factory 360 camera issue, Sirius - no clue.
30% chance that something will not work when driven.
Warranty - Used to be whole MB package.
Now just a mode of transposition that costs more and gives less than other brands / vehicles.
Thought my brand loyalty would mean something when needed.
I am so happy that MBUSA has conveyed to me they would honor the warranty on a brand new car with less than 3000 miles - glad they feel this is some consulation - and a resolution.
Waiting for dealer to call back to take car back in to work on it.
Glad they are pulling apart a new car.
- so I guess my favorite feature is the warranty - I will need to use it over and over..seems it is cheaper to throw new parts at it or throw hands up knowing there is no fix rather than sell future vehicles to me.
Prove the systems in testing before releasing for sale to the public.
Parktronic front sensors replaced within 1 week of ownership.
Driver seat squeaks, 360 camera scrolls at lightning speed between views - can't use, Sirius will lock 2 times a week for hours at a time cant use,
gas pedal replaced - check engine light on- all this was noticed the day i drove off the lot. - brand spanking new car.
Service area asked me if this car was purchased new or a R-title car- Sad?
Also, most importantly don't shut your brand loyal customers out - MB needs them - especially when they are so many options to satisfy
2014 Mercedes-Benz E-Class E550 2dr Coupe (4.7L 8cyl Turbo 7A)
E550 coupe beautiful to look at and super light on its feet. Sleek and such a head turner I've only seen one other in my large city in 3 months. What I don't like- I hate the Eco mode and
that it can't be turned off permanently. It's smooth as silk when riding in comfort mode- you hardly notice it but if you are like me and like to drive it in sports mode you won't be happy. It's a obvious feeling/ sound. I now just turn it off nearly every start because I mainly drive I. The city and it's just annoying to have it power down each stop. Internet radio is a waste- it takes like 5 min to get a signal and forget changing the Chanel it has to reload all over again.
Styling in and out, trunk release allows seats to fold down flat and we got two huge airline bags in trunk
with two carry ons and three backpacks all in the trunk! Love that the
large trunk pops up and doors can be locked. Easy to get in back seat since it rolls forward and then back into position by itself. Great stereo. Like the displays in front of eyes and not just on nav screen.
Love the pillar less windows and big clear panarama
sunroof. Sterrong and drove is quality. 550 is So fast and great at cornering and acceleration.
Like the white diamond always looks clean but has a nice metallic look to it- love the wheel they are a great two toned look. Love the auto door opener
Don't really care for the back up camera it is slow at responding compared to Lexus and
it's not as easy to use
. My 360 camera has also been having issues sometimes it works and sometimes it doesn't also satellite radio is always updating but not always working. I hate that all radio bands don't combine as one , rather than having to go between fm and satellite separately. Hate the Eco start it's not smooth on sports mode.you feel it start back up
Internet radio useless takes too long to load. Gas mileage not terrific but I drive mainly sports mode. Seats are not very padded. Leather is sturdy but
seats are hard.
Wish wood steering wheel was heated. Cup holders should be covered.
The Mercedes E350 convert is brand new for 2014 - a redesign, and well worth it. The interior is just sick....The Premium 1 Package anlong with the Sport Package are a must have with this car. The AMG wheels, wood and leather steering, Keyless Go options are a must. The Harman/Kardon Logic 7 stereo system, Navi & Rear Camera com[plete the driver experience. Bought it for my wife, and happy wife = happy Life - Sticker @ $68,945 - out the door in September $60,842 - wow
Looks and size - as mentioned the premium 1 and Sport package w/AMG performance upgrades are a must.
ECO Engine Mgt system is weird - car shuts off while at stop lights and then just turns back on and goes with a press of the gas pedal...Says it saves fuel - we will see -wonder if the starter takes a hit 5 years out ?
2014 Mercedes-Benz E-Class E250 Sport BlueTEC 4MATIC 4dr Sedan AWD (2.1L 4cyl Turbodiesel 7A)
Just picked up a loaded, ordered spec 2014 E250. Selected this primarily for the Distronic Plus with Steering Assist, diesel range and AWD. Cost not a particular concern. M-B USA definitely miss the point here for all their 'marketing prowess' - international versions have smarter equipment choices. As everyone notes: no power folding mirrors!? Forget the rest of the gizmos, not being able to fold in mirrors easily in NYC in a luxury is incredible. Tiny nav screen, no available rear heated seats, old fashioned Apple 32-pin connector on s new 2014 model).. c'mon how much are the bean-counters at M-B USA really saving here? Not a good first impression compared to my BMW Porsche or Range Rover.
Distronic Plus with Steering Assist plus AWD diesel - the only reasons to be in this car. Decent highway cruiser, which is all it is for me.
Power folding mirrors, larger nav screen, rear heated seats, lighted light switch symbols (duh!). Front end lacks distinct presence - could be a C, CLA, SLK whatever.
Picked up my e 350 today .It ia black with silk beige interior it has amg wheel package rear spoiler
split rear seats p1 package lane tracking and blind spot indicator package.It is similar to my 2012 e 350 . The front and rear ends are new the shape is the same as my old one .The ecostart take some getting used to , there is a button to shut it off.The look of the car is great ,so is the ride.Some new safety features are standard such as collision avoidance . There is a control to change the ambient lighting in the car . You have a choice of three colors. Really like the agressive look of this car. Cant wait to open it up
† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.