12 of 12 people found this review helpful
Balance shaft - MBZ does not stand behind
By mbzpain on
2013 Mercedes-Benz E-Class E350 Luxury 4dr Sedan (3.5L 6cyl 7A)
Great car, comfortable and great value. BUT be careful, as Mercedes does not stands behind their products.
I have a MBZ E350, and at 63K, I got a check engine problem that required a balance shaft to be changed at the cost of $6K, because of a shaft that was not properly tempered.
MBZ clearly built a product that was flawed, as about 20% of the cars that has the E350 engine had the problem. BUT they leaved us poor users to deal with it, and didn't stand behind their poor craftmaship product.
Drives great on hwy, comfortable seats
MBZ should stand behind the product that they manufacture. It is unacceptable that the engine of a car with 60K would have a critical part that would wear out so soon.