Used 2013 Mercedes-Benz E-Class Consumer Reviews | Edmunds
ADVERTISEMENT

2013 Mercedes-Benz E-Class - Consumer Reviews

Average Consumer Rating

15 Total Reviews

View reviews for a specific E-Class model:
ADVERTISEMENT

Sort by

Most Recent|
Most Recent Most Helpful Highest Rating Lowest Rating
Never again....back to Lexus
25 of 31 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By dpendley3
on

Vehicle

2013 Mercedes-Benz E-Class E350 Luxury 4dr Sedan (3.5L 6cyl 7A)


Review

Once I hit 65,000 miles... - Engine oil leak - AC motor bad - Motor Mounts collapsed - 275.00 key If this is luxury driving, I want out. I will go back to Lexus, Acura, or Infinity. This is a joke. Now I know why they have free cappuccino at the dealer...because you will be there a lot! Never will buy a Mercedes again! Horrible car for the money.


Was this review helpful? Yes | No

Not worth the extra cost of owning a BluTech
4 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By solarwinds
on

Vehicle

2013 Mercedes-Benz E-Class E350 Sport BlueTEC 4dr Sedan (3.0L 6cyl Turbodiesel 7A)


Review

I have owned 3 MB diesel sedans and they were great fast efficient low maintenance bullet proof especially the 1998 E300 a rocket and 29 mpg ave :) MB with the help of the EPA has put the diesel line up in MB a liability to dive not a durable 500K mile car... For one you have to purchase 35.00 a BluTech fluid every oil change... at 7 gallons a pop... Perhaps you could put any DEF from a chain store at 12 a gallon... Why the need for an expensive exhaust system how much will it cost to replace? On the EClass a Diesel comes with RFT because of the blue tank. So a guy who drives say 50 to 200 miles a day must rely on RFT and have no spare... to make room for a Urea tank... S350 has a spare


Best Features

Diesel engine... Looks... Split seats, dash board... Very nice car...


Worst Features

Eliminate the Adblue and put a spare in a car that the owner plans to drive 50 to 300 miles a day... By the time you add the DEF Urea extra cost of RFT your better off with the Gas E350 and you can get 4matic... 2014 4 cylinder EClass now comes with AWD but still no spare... I saw a 70K 2014 4 cylinder E250 for 70K lol are they kidding... This car may be a good lease deal but not a good purchase because once you have to ad DEF buy short life RFT your 36 mpg AWD EClass will cost you more... in the long run... The only USA Diesel is the VW Jetta platform TDI's. These are gas and go, you get a spare. The Passat you still need DEF but you have a spare and its a big as the Eclass at half the cost


Was this review helpful? Yes | No

Mercedes, now: bad cars, bad service. Take it from a customer of 15+ years
27 of 67 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By tab10
on

Vehicle

2013 Mercedes-Benz E-Class E350 Luxury 4dr Sedan (3.5L 6cyl 7A)


Review

Until recently I had a MBZ C230 and E350. After 5+ years of owning my C230 I started having problems with it. I am not the kind of person who complains after owning a car for more than 5 years. This latest incident, though, with a newly leased 2013 E350 with bells and whistles has actually ended my relationship with Mercedes for good. I have already traded in my C230 for another car from another luxury car maker, I intend to trade in my E350 in due time. The 3 year lease on the E350 has more than 2 years left on it (so the incident described below happened with a car that is only ~10 months old).See below.See "suggested improvements" for incident


Worst Features

My wife drove the car to her work and when she tried to start the car after her usual work day, it would not start; actually nothing electrical seemed to work. She was finally able to open the passenger side door, but there was no response from the car. From the dark parking she called the Mercedes Roadside Assistance 800 number. 3 hrs later someone showed up. There was a noise coming out of the engine when restarted. I towed the car next day to dealership. The found nothing. They changed the battery.We asked to trade in the car.after 10+ calls with no response, they agreed to $100 compensation.I was out $65 for towing and $35 for rental while they repaired the car. No more Mercedes for me.


Was this review helpful? Yes | No

Not what I expected from MB
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By oldcentrist
on

Vehicle

2013 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)


Review

I leased a 2013 E350 sport sedan about 7 months ago. When I picked up the car the door had a scratch in it. Great, band new car, already repainted. TThen the car developed a pronounced rattle at idle. The dealer fixed it by adding felt tape along side the "fuel line". (!?) 6 months later I test drove a C300 and noticed it had less exhaust system noise/drone. I took the E350 in and they compared it to other E350 sedans and agreed my exhaust system was make an unusually loud droning noise. They contacted MB and were told that there were other complaints on this issue and that a "case" had been opened but there was no resolution yet. I was told to check back in 6 months!?


Best Features

Multimedia functions, very solid feel, very low road/tire noise.


Worst Features

Fix the exhaust noise. Also the engine sounds as if it staining during acceleration, unlike the very smooth an effortless feel of a BMW engine.


Was this review helpful? Yes | No

Balance shaft - MBZ does not stand behind
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mbzpain
on

Vehicle

2013 Mercedes-Benz E-Class E350 Luxury 4dr Sedan (3.5L 6cyl 7A)


Review

Great car, comfortable and great value. BUT be careful, as Mercedes does not stands behind their products. I have a MBZ E350, and at 63K, I got a check engine problem that required a balance shaft to be changed at the cost of $6K, because of a shaft that was not properly tempered. MBZ clearly built a product that was flawed, as about 20% of the cars that has the E350 engine had the problem. BUT they leaved us poor users to deal with it, and didn't stand behind their poor craftmaship product.


Best Features

Drives great on hwy, comfortable seats


Worst Features

MBZ should stand behind the product that they manufacture. It is unacceptable that the engine of a car with 60K would have a critical part that would wear out so soon.


Was this review helpful? Yes | No

ADVERTISEMENT

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.

ADVERTISEMENT

New Car Buying Guides

See which cars and trucks our editors recommend

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT