2003 Mercedes-Benz E-Class Consumer Review: Quality of the Mercedes brand
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2003 Mercedes-Benz E-Class - Consumer Review

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247 Total Reviews

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Performance
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Fun-to-Drive
Interior
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Build Quality
Reliability Value
Quality of the Mercedes brand is gone...
By shaf on

Vehicle

2003 Mercedes-Benz E-Class E320 Rwd 4dr Wagon (3.2L 6cyl 5A)

Review

Rear window fell into the door!!!! The plastic carriage had broken. Service advisor told me, since the cost of this item is handled by the outsourced manufacturer of the part and not Mercedes, Mercedes does not care and has not and will not address this issue. Customer headache is not sufficient reason to address this problem!!?? Check Engine Electronics light comes on for no apparent reason...call the MB service advisor, am told not to drive the car but that I cannot get a loaner car for 2 weeks....he was very helpful in suggesting that I rent a car in the meantime!!!!!!!says they have 150 loaner cars, all are out

Best Features

Design, exterior and interior

Worst Features

Reliability, customer service
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