DISAPPOINTED E320 OWNER
By DISAPPOINTED OWNER on
Vehicle2003 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)
ReviewI purchased my E320 in 8/03 and drove about 15000 mi. My selection was based on appearance, test drive, competitor's and MB reputation. So far I was in for 5 service visits for alarm short, stuck gas cap, battery short and at least 4 times for the transmission. All of the problems were addressed except for the transmission. In low speeds the car bucks and the transmission hangs up between gears. According to the dealer who was generally helpful, MB headquarters do not recognize a transmission problem as it is not a safety issue. Basically they do not know how to fix it. I guess that in Germany where they drive a stick, they do not care about US cars. My first auto, a 63 Tempest with 2 speed transaxle, had a smoother transmission.
Best FeaturesDesign, ease of handling, economy, dealer service.
Worst FeaturesRedesign the transmission and do not build it until it is well tested. General quality of materials must be upgraded for a $55000 auto. Rear bumper is very poor quality, it you look at it the wrong way it scratches. Leather seating area is not all leather. They should use Lexus for a standard of quality.
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