2014 Mercedes-Benz CLA-Class Consumer Reviews | Edmunds
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2014 Mercedes-Benz CLA-Class - Consumer Reviews

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Best Compact Luxary Car in its Class.
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Free88
on

Vehicle

2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)


Review

A lot of what you read out there is this car versus another car that is not in its class. You cannot fairly compare this car to, say, a BMW 320 or a Mercedes C300. This is a compact luxury coupe that happens to have 4 doors. It is not a closer to mid-sized sedan like the ones mentioned above. Keep that in mind when you read peoples reviews. The CLA250 is in a niche (test) market. The only real direct competitors at this time are the Acura ILX, BMW 228, and Audi A3. The BMW 228 is a 2 door, so that isn't exactly the same class. Nevertheless, these cars are aimed at people that want a lower price point luxury vehicle with great fuel economy and smaller dimensions. Lexus, Infiniti, etc., don't make a competitor vehicle. Maybe you could throw in maxed out Altima's, Camry's, and Accord's, but that would be a stretch to call those luxury vehicles. Having said all that, the CLA 250 is a fantastic car in its class. The interior feels very premium at this price point. The console layout is great and feels like modern premium. Its well thought out and has all the right touches one would expect in a luxury vehicle. The BMW feels antiquated by comparison, while the Audi is just plain terrible. The Acura ILX actually has the next best console/cockpit layout and feel after the CLA250. The front seating on all four cars are what one would expect in a compact luxury car. If you are much taller than average, you will feel cramped. For people of average height and lower, there is plenty of comfort and room to be had. None are the clear winner in this respect. You will just have to experience each of them and judge for yourself. In our opinion, the MB power seating controls, seat heating, and other minor nuances, are what place it at the top. The rear seating on all four cars is cramped, even for a compact car. Again, there isn't a clear winner here. Taller adults will struggle to get comfortable back there. MB does give the back seating some nice touches, though, that are absent or just not as nice on others. Overall, MB gives the rear seating more of the premium treatment than others. Performance is best on the BMW. It is the sportiest, quickest, turns the best, and so on. This may not be supported by test reports, but that is how it feels compared to the others. MB has the best ride, although, it is not great by any measure. Your best bet is the get the 17 inch wheels if comfort is on your mind, and then just deflate them a little bit to the mid-upper 30's. The 18 inch wheels do make it sportier and handle better, but you get more road feedback and slight deflation is not as effective. The CLA 250 gets top marks in the economy battle outside of the Audi A3 Diesel (which is a $3000 option). Nothing much to say here. 26 city / 38 highway is just outstanding for a gas, non-hybrid car that also can do 0-60mph in about 6 or so seconds. "Pro" reviews seem to largely overlook the fact that the CLA250 is ground-breaking in this respect. The MSRP price of the CLA250 was the second best after the Acura ILX when compared to similarly equipped vehicles. We found that MB was the most willing to negotiate savings off the MSRP (during the Summer), though, and also gave the most for our trade. Acura and BMW wouldn't budge below 4% under MSRP, and that was on their loaner cars. Audi wasn't willing to go more than 6% under MSRP. MB was offering 10% off MSRP without even trying on any in stock brand new car. MB offered us at least $1000 more for the trade, too. The overall deal was clearly the best amongst these four cars. Overall, you just cant beat what Mercedes put together on the CLA250. It really comes down to preference, though. Some would rather sacrifice the premium for more sport. Some would rather sacrifice economy for more rear seat room. It really is in the eye of the beholder. For everything we valued, the CLA250 was the runaway winner, with no real close second. If we had to rank them, it would be MB CLA250 in front, followed by Acura ILX, BMW 228 and Audi A3. The Acura is perhaps the bang for your buck leader after the CLA250. If you can find the right dealer at the right time, you may be able to get a better deal on it versus the CLA250. BMW is the clear sport luxury leader, where the emphasis is on sport. The performance is outstanding for a vehicle in this class. Audi is dead last. It is not a very good vehicle at all. The console/cockpit is atrocious. That alone is enough to walk on by. The ride is bad, the economy is sub-par, and the list goes on. I would be happy to own the CLA250, ILX or 228, as they are all great vehicles in their own way. I would pass on the Audi A3.


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Beautiful on the outside, junk on the inside!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Arthur Vandalay
on

Vehicle

2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)


Review

We sold our beloved 2010 Toyota Camry SE V6 ( Awesome Car!) to purchase the CLA because of the design and what we thought was an upgrade and entry in to the luxury market. We received lots of compliments at stop lights and parking lots and such (felt good). Having owned the car for approximately 1.5 years, we started to get the not so good feeling of multiple trips to the dealer. It began with the rattles in the interior, the console, the driver side visor, airbag lights, electrical shortages etc. It was embarrassing to have my co-workers in the car with rattles coming from all parts of the interior. I would recommend purchasing the maintenance package, which we found to be a good value if you so decide to purchase this lawnmower of a car. The CLA is a poor performing car, sluggish acceleration and extremely noisy. Mercedes attempt to enter the Eco friendly engine world is less than refined in this farm tractor sounding engine. The CLA lacks character on the inside unless you upgrade to a higher package for a lot more money. Compared to less expensive compact brands ( Corolla, Honda Civic) the CLA's interior seems that it was made out of plastic milk jugs and lacks basic standard amenities such as back up camera. Why pay 30K to drive a Mercedes emblem? the annoyance with the car as well as the dealership experience became vile hate, where no one wanted to drive the car, instead opting to drive our other non luxury cars. Finally, we gave up and broke the lease took the 3K hit and leased a Lexus GS350 oh what a difference, even the ES 250 was a better driving car and you get luxury and finesse. In closing the CLA is a genuine junk and the Mercedes product manager who decided to enter this category, with this poor quality of a product should be taken out to pasture and put to sleep. Good riddance Mercedes CLA never again anything Mercedes.. Don't do it!


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Beautiful Styling, Great Safety Features, Moderate Performance
6 of 6 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By filmdog
on

Vehicle

2014 Mercedes-Benz CLA-Class CLA250 4dr Sedan (2.0L 4cyl Turbo 7AM)


Review

My wife and I have owned many cars. This is the best looking of the entire lot. We opted for just about every safety and appearance feature, and we got terrific safety, and head-turning style. The engine, however, is the standard 208 horse turbo four, and that's where things get less spectacular. Rated acceleration is good on paper, but you can feel the tiny powerplant revving hard to yield reasonably brisk results. Compared to a 350E that I drove recently, the CLA feels like an underpowered toy. No surprise given the price difference. Handling is good. The feel is "light", but nonetheless stable and precise. A tiny gas tank requires frequent refills.Mileage is fair--with Econ mode OFF.


Best Features

The biggest surprises in this vehicle come from the safety features. The blind-spot sensors on the side mirrors behave brilliantly. Our other car doesn't have this feature and we miss it. Of course other cars do have similar safety devices, but MB's version is always a bit better. Our rear view camera, for instance, displays an overlay that is the predicted path the car will take given current wheel position. A friend's new Camry has the camera but no overlay. Twice I've triggered the collision avoidance system--its judgment was perfect, and a hair faster than my aging reflexes. All the automatic features behave flawlessly


Worst Features

Let's start with an easy one. A bigger gas tank. A beefier engine would be nice, without having to step up to the horribly costly A M G motor that runs an additional $10k. (Or is it 20?!) The shoulder harness lacks a tension controller, and the strap itself is cheesy. An uncharacteristic cheapness in a car that generally feels well made. And finally, the car just feels too light with only two riders aboard. Others have commented on the low headroom in the back, which seems to be due to the stylish roof line. If the car were a real sports sedan the trade-off would seem right. Let's have that bigger engine-- and thereby correct two issues.


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Much more fun than expected...
24 of 24 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By markcla
on

Vehicle

2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)


Review

After reading various car magazine reviews on the CLA250 4Matic, I was a little nervous about taking delivery of my Mountain Gray/Brown leather specially ordered vehicle. After 200 miles in the car, I’m ecstatic! Let me put to rest some of my concerns:


Best Features

1) Ride quality – I have the Sport Package AMG wheels/tires and the ride is terrific. Owned Es/Cs/X5s, Cayman and the CLA handles and rides more like a sports car. Tight in corners, nothing “harsh” about the ride at all. Stiffer than the big cars, but exactly what I hoped for. 2) Power–Quick, especially in Sport mode. In Economy setting a little extra gas helps it move out, but in town why gun it? I want a car with great gas mileage and this car will deliver. 3) Transmission – Not experienced any problems with downshifts-they are lighting fast-and even in the Economy mode power is available when needed. 4) Interior-Brown leather is beautiful, like chocolate milk. Excellent fit and finish.


Worst Features

Have already experienced warnings from the “blind spot” assist and “collision prevention” assist. They worked perfectly. Get the blind spot assist and back up camera to help with visibility. "Collision prevention" is standard. It's worth spending extra on leather as it upgrades the interior with MB tex on dash, doors, arm rests etc. Also ordered the upgraded sound and navigation system. Of course the AMG power would be amazing, but as a $17,000 option, didn't think it was needed. Happy exactly as ordered. Yes, it’s brand new, but I’m delighted and think you will be also. Order it.


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cla 250 4matic
11 of 23 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By discussion
on

Vehicle

2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)


Review

bought the car in march and put 10,000 miles to date. the car is fun to drive, love the looks and the attention you get while driving it. we have had zero problem to date. The ride is smooth on the high way but little firm on rough pavement. I have driven the Porsche 911 and I am not comparing to two but I love driving the CLA much more than 2013 Porsche 911. its just seam to have a sportier feel on the road than the 911. it does not have a lot of room in the back for people 6ft but it is still comfortable. must get the sport body style with moon roof. I rate this car a 10. would highly recommend this car to any one. Wish there was a convertible CLA so I get one


Best Features

my favorite feature is the looks of the car, the moon room is deff a must on this car. love to sporty ride although it could be little smoother. Nav is easy to use. seat is very comfy . Love everything about this car.


Worst Features

There is not much I would change except to make the suspension slightly less stiff or add as an option an air-matic suspension that can be activated with the touch of a button. A little more room would also help.


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