Quality and service..or lack of
By Dietmar on
2004 Mercedes-Benz C-Class C240 Rwd 4dr Sedan (2.6L 6cyl 5A)
Car was not prpared properly. and pulled to the right, Dealer said he could not repair the alignment unless the customer complained. Several item, such as the automatic tempeature control not working--it was not calibrated at the factory. The automatic transmission leaked because a gasket was used that was not compatble with the fluit. The proper gasket was of a different color and the situation could have been corrected while the car was in for service. MBUSA told me that they do not repair it until it actually leaks. Remember we have a situstion here where we know it WILL LEAK it is only a question of when. For a company like Mercedes, this shure is a lousy attitude, Next car: BMW
Good ride and handling. Today, on a 200 mile trip I averaged 29.3 mpg
Better quatlity. Eats tires. Need to get top management at Benz more involved.