I have had good luck with this vehicle. No service issues at all. I had a class 3 hitch installed and a transmission cooler and have towed my camping trailer all over the Rockies. It should be considered for towing small-medium loads. I threw away roof rack and installed tracks to accept Thule sliding bars. I can carry two 16'canoes with the 78" bars!
Powerful engine, good visibility, good build quality. Versatile for in town and trips to snow, vacation or hauling the utility trailer to the dump. Dog like the fold flat rear deck and visibility.
Roof rack wimpy. Fuel economy is marginal for this size vehicle. Shift lever is in the way all the time!