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Black smoke on SPEED3
By zoomzoom19 on
Vehicle
2010 Mazda Mazdaspeed3 Sport 4dr Hatchback (2.3L 4cyl Turbo 6M)
Review
I bought this attractive, powerful turbo in early August. This was my first Mazda. Within a week, I noticed black carbon build up on entire rear of the car. The exhaust was covered in black soot. The engine performance seemed fine, but I noticed even after warming up, black smoke continued. I am very gentle with the car. I've owned 7 cars in my 24 driving yrs & I've never seen this. Dealership agreed when I returned to have them look at it. After diagnostic testing, they confirmed w/ USA Mazda that the car was operating in normal conditions. Mazda's customer hot line and technical service reps said the same. I'm looking to return this car. I 'd believe it's normal if it was diesel.
Suggested Improvements
Further customer service needs to have better explanations of the process Mazda takes concerning issues reported by customers. Particularly when common sense says a car that spits out carbon on the majority of the rear of the car after a few miles of driving is not properly designed. O
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