Let's start with the good parts. The car handles great and looks great. It is very comfortable. Now the bad. The car has been in the shop 12 times in 14 months. Everything from lumbar supports breaking (twice) to a fuel pump failure and several things in between. This is the 4th new Mazda I have owned in the past 6 years. I have been waiting a month for Mazda to make any decision on what they are going to do to satisfy their "good" customer on a car that has been a true "piece". The true quality of a company is shown not when everything is well but how they handle it when it is not well.