We bought new hoping to have fewer problems arise then our old cars with 150,000 miles. We chose Mazda thinking it was a better built car. The Mazda 5 has terrible road noise. The front wheels rattle like something has come loose. Two different Mazda service shops have not been able to fix the problem. Shortly after purchasing it the gas cap broke and was $45 to replace it not being under warranty. Mazda knows there is a problem with that and the new 2010 have a different gas cap. Now after owning the car only 14 months I had to replace all 4 tires because it was out of alignment. I kept up on tire rotations and had them balanced each oil change. This car is crap!
We bought it because it is fuel efficient and the seating is great for our family with three small kids
Besides making the car better so that it didn't start to fall apart when it is driven off the lot, the arm rest in the very back could be narrower to make the seats wider.
We purchased this car for our family because of the dual sliding doors, size and fuel economy. What we got was a lemon. Within the first 2000 miles the A/C went out. Four months later, the A/C went out again. We had this car at the dealer 4 times for A/C repairs alone. In the 14 months we had this vehicle we also had the radio replaced because the sound wouldn't come on. The check engine light came one twice, which required two more visits to the dealer for engine jerking and sluggishness. Up to the day we traded this vehicle, it would wobble or bounce on perfect roads as if it were out of line or the wheels were not balanced. We had those items checked many times, with no changes.
Not owning one anymore. Stay away from this vehicle! Mazda will not support you in taking it back or trading it for a different model. We went through every chain of command at Mazda and they flat out refused to assist us. Not a company I would every purchase from again.
Scrap the entire design and start over. Use tires that are better in the rain and don't melt after 15k miles. Treat your customers with respect and provide a car that isn't worth more than $11,000 after purchasing it for $23,000. Read the blogs, Mazda has tons of A/C and customer support issues.
Just returned to OH from SC after a week vacation. Was an excellent ride going through the WV & VA mountains, sailing along highways with fast traffic flow. The ride was excellent in all conditions & speeds. Averaged around 30 MPG. Traveling with a 14- & 6-year old + 2 adults makes interesting packing but got all in and had view lines out the back still. Underseat stowage in the middle seats is excellent. The flat floor in 2nd row allows a bag on the floor for laptops, MP3's, etc. easy. Even sustained a rear-end hit from another car on HWY with only minor corner fender damage - no injuries. With bags out of car, 3rd row seating was useful for grandparents who met us there.
Winter handling... does not bite well when in low gear in snow/ice (torque issue?) when you start. Nearly got stuck in driveway with low rise and 2" of snow. Easy to "spin out" tires in all conditions if you stomp on gas from stop.
The vehicle is very comfortable and has lots of room for adults and teenagers in the front 4 seats. I've also had Grandchildren in it and the space is wonderful. Everyone has more space than they could possibly need. I had a flat and they put a lot of thought into the spare and carrying the flat without the vehicle getting dirty from it. It has a built in area for the spare that doesn't let it touch carpet... and a strap to keep it in place. The alarm let me know I had the flat. I couldn't feel it. Vision is great especially when we go to the mountains with the windows all around. My insurance dropped because it's built safer than the toyota I had. More features than other cars. Pd 15k cash!
Seats have hidden storage to hide a person or store maps or other items. Seats all fold flat and you can carry huge items. Cruise control, keyless entry pwr windows and locks, panic alarm included at such a low price. A/c in the back and thermostat control.
Gas cap should be under license plate. You can't open 1 of the sliding doors when fueling.
After having our first baby in June and we decided it was time for a family vehicle. She wasn't sold on the 5 at first because she likes her "small, sporty, sedans". I knew all along that what she wants is no longer practical, so I let her test drive the Mazda 3 first. Reality set in when we put the baby seat in the back of the 3. Our leg room was definitely compromised. Next we test drove the 5 and she quickly realized the 5 was most practical for our new family. This was a tough one considering my father is a retired GM employee and am eligible for the GM discount. We wanted a vehicle suits our needs now and is fuel efficient. Unfortunately, GM doesn't carry a vehicle like the 5
Comfortable, roomy (for now), sliding doors, autostick feature, fog lights. Standard side impact airbags are a great plus. Rear seats move and fold easily. Factory carpet floor mats are a nice touch.
Auto-on headlights and daytime running lights would be nice. As would we would have liked to have had traction control available.