Service Report - 2012 Mazda Mazda3 Long-Term Road Test

2012 Mazda Mazda3 Long Term Road Test

2012 Mazda Mazda3: Service Report

April 18, 2012

2012 Mazda Mazda3

Yesterday I took the Mazda 3 in for its first serivce at Ford and Mazda of Orange in Orange, Calif. Yes, we could have saved money doing it ourselves. No, we don't do that very often. Reporting on the dealer experience is part of what we do here. And our experience at Mazda of Orange was a good one.

I called service writer Joel Angulo yesterday morning and asked if he could turn the car around by 4:00 if I brought it in right then. He said yes. The he turned it around more rapidly than we expected. 

I arrived later in the day to pick it up and Joel remembered my name, had the car washed (even though it only had a few spots on after being washed the day before) and clearly explained the bill.

In addition to the oil and filter change, they had rotated the tires, checked their pressure, checked the brake pads and tested the battery performance. Here's the cost breakdown:

Oil filter:                              $5.95

Labor:                                $20.25

5 Quarts 0W-20 synthetic:   $36.20

Tax:                                     $3.27

Total:                                  $65.67

Josh Jacquot, Senior editor @ 8,064 miles

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